Account Manager, International Solutions

Remote – must reside in Midwest, Pacific Northwest, or Pacific Southwest About Odyssey Logistics Odyssey Logistics is a global logistics and supply chain partner helping businesses optimize performance through fully integrated, end-to-end solutions. We connect transportation, technology, and expertise across a broad network of services including 3PL and 4PL managed services, multimodal and intermodal transport, warehousing, trucking, Jones Act Ocean, and customs brokerage, ensuring goods move reliably, efficiently, and intelligently around the world. Today, Odyssey supports more than 6,000 customers globally, delivering scalable, data driven solutions across complex supply chains. What started with a single client has grown into a dynamic, evolving organization focused on performance, precision, and long-term partnership. What Sets Us Apart: Our work is complex, fast moving, and highly collaborative. Success here requires people who think strategically, operate with urgency, and navigate across functions to solve real business challenges. We value individuals who take ownership, challenge the status quo, and turn insight into action. Our culture is grounded in five core values: Win Together, Innovate Boldly, Drive Results, Customer Centric, and Guide with Care. These are not just principles; they shape how we make decisions, partner with customers, and show up for each other. At Odyssey, you are not just part of a company; you are part of building what comes next. The Role: Work Model: Remote/Travel - must reside in Midwest, Pacific Northwest or Pacific Southwest Work Schedule: Monday – Friday, standard business hours Travel Requirements: Yes; 30-40% travel required (customer/prospect visits within assigned market or to Odyssey Location Supervisory Responsibilities: No Reports to: Director, Account Management All applicants must be currently authorized to work in the United States. Summary / Primary Role: The Account Manager, International Solutions is an individual-contributor “Farmer” sales role responsible for growing Odyssey's existing international customer accounts. The role focuses on cross-selling Odyssey's international services portfolio – freight forwarding / NVOCC, import / export, and customs brokerage – growing net revenue across an assigned portfolio of accounts, and developing and managing long-term customer relationships. This role is a trusted advisor to customers and must work closely with Odyssey operations, customer service, pricing, and other internal teams to deliver results. What You’ll Do: Own a net revenue and gross profit target across an assigned portfolio of current Odyssey International accounts. Build and execute an account plan for each assigned account with clear targets for net revenue, gross profit, and service mix. Perform white-space analysis on each account to identify services and trade lanes not yet using Odyssey. Grow volume within existing accounts, with emphasis on full container load (FCL) ocean, intra-Americas activity (cross-border and ocean freight), Europe trade lanes, and India. Maintain pricing and margin discipline, in conjunction with operations; qualify opportunities for profitability, credit, and operational fit. Cross-sell Odyssey's international services across the current customer base. Expand relationships by adding Odyssey International services – freight forwarding / NVOCC, import / export, and customs brokerage (CHB) – to each customer's portfolio. Position Odyssey's end-to-end capability – ocean, customs clearance, and domestic intermodal, trucking, and warehousing – as a differentiator. Develop tailored proposals, rate renewals, and RFP / RFQ responses in partnership with Pricing, Procurement, and Operations. Apply knowledge of chemical and other regulated cargo (e.g., dangerous goods documentation and handling requirements) when serving chemicals and similar shippers. Develop and manage customer relationships. Establish trusted-advisor relationships with multiple …

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