Account Manager – Eastern Sales
SonySony Electronics Inc. is looking for the risk-takers, the collaborators, the inspired and the inspirational. We want the people who are brave enough to work at the cutting edge and create solutions that will enrich and improve the lives of people across the globe. In addition to competitive pay and benefits, we offer an environment and culture that promotes Diversity, Equity and Inclusion. In addition, our team members enjoy innovative work-life balance opportunities including a hybrid home/office workplace, monthly “Free Fridays”, and early shutdowns on Fridays throughout the year (including half-days during the summer). Join us on our mission to fill the world with emotion through the power of creativity and technology. The Sales Account Manager is responsible for driving sales and profitable growth across assigned retail, distribution, dealer, OEM, or VAR accounts. This role serves as a key point of contact for customers, developing and executing account plans, managing purchase, sales and inventory (PSI) performance, and identifying opportunities to grow the business. Working closely with Business Managers, the Sales Director, and other cross-functional partners, the Sales Account Manager translates customer and market insights into actionable business plans while ensuring account performance aligns with overall company objectives. Responsibilities Develop and execute strategic account and sales plans that support revenue and profitability objectives. Manage purchase, sales and inventory (PSI) planning and forecasting for assigned accounts, including monitoring performance and adjusting plans as needed. Build and maintain strong relationships with key customer contacts and serve as the primary point of contact for assigned accounts. Identify sales opportunities and create awareness and demand for the company’s products. Analyze account performance, inventory, forecasts, market dynamics and other business data to identify trends, risks and opportunities. Partner with Business Managers and the Sales Director to communicate account performance, priorities and changes in business direction. Provide regular visibility into customer purchasing, sales and inventory to support broader business and country-level planning. Proactively identify and resolve customer and business issues, escalating when appropriate. Lead or contribute to cross-functional projects and initiatives that support sales and business objectives. Apply knowledge of the customer, market and business to develop solutions to complex or evolving challenges. Share knowledge and best practices with colleagues and provide guidance or mentoring to less-experienced team members. Maintain a strong understanding of the company’s product portfolio, emerging technologies and competitive landscape. Represent the company’s values and purpose through customer relationships and go-to-market strategies. Minimum Requirements Bachelor’s degree or equivalent combination of education and relevant experience. 3+ years of national sales, account management, buying, or related experience. 3+ years of experience managing purchase, sales and inventory plans, including forecasting and PSI responsibility. Strong Excel and data analysis skills, with the ability to translate data into actionable business insights. Strong interpersonal, negotiation and presentation skills. Demonstrated ability to independently manage customer accounts and business priorities. Ability to analyze complex business issues, identify solutions and make informed recommendations. Strong attention to detail and ability to learn and manage an extensive and frequently changing product portfolio. Preferred Skills Experience within consumer electronics, home entertainment, audio, retail, distribution, or a related industry. Experience managing national or large-scale retail/customer accounts. Strong understanding of retail sales, inventory management, forecasting and demand planning. E…