Account Coordinator – Export Sales

Account Coordinator – Export Sales Ocean Ridge Group Inc. · Woodbridge, ON · Full-time, in office About the Role Ocean Ridge Group sells secondary and excess paper, film and adhesive materials by the container to buyers in South Asia, the Middle East, Europe and Mexico. We're looking for an Account Coordinator to own our buyer relationships and the sales side of every transaction: knowing what each buyer takes, offering them material the moment it's available, confirming the deal, and following it through until the container lands and the invoice is paid. Our buyers are repeat customers who run on relationships and speed. The people who succeed here know every buyer's grades, ports, terms and buying rhythm, answer within the hour, and never let a load go quiet. You'll work directly with our senior seller and the founder, and you'll be the buyer's day-to-day point of contact. This role is a strong fit for recent business, international trade or sales graduates who want to learn export sales from the inside. Experienced export sales or trade coordinators are equally welcome and will take on a larger buyer book sooner. What You'll Do Own the buyer book: build and maintain a record of every active buyer — what they buy, how much, how often, which ports, what terms and what they last paid Keep a standing-bid sheet of what each buyer wants right now, so new material can be matched the same day Prepare and send offers with photos and specs, confirm deals, and get the sales order raised accurately Check credit before committing: credit reports, payment terms, export credit insurance, and the approvals that go with them Follow every transaction through: advance payment, shipping instructions, invoicing, documents, vessel tracking, arrival, and balance collection Keep buyers informed of every change and resolve issues quickly with our operations and logistics team Track payments and keep the receivables picture current Record every buyer, offer, deal and follow-up in the CRM (Pipedrive) Ask buyers what they buy that we don't yet supply, and bring those requirements back to the sourcing team Prospect for new buyers in our markets as time allows What We're Looking For Degree or diploma in Business, International Trade, Sales, Supply Chain or a related field; new graduates are encouraged to apply Clear, fast, professional communication in writing and on the phone; most buyer contact is email, WhatsApp and short calls across time zones Organized and exact: sales orders, terms and documents have to be right the first time Follow-through: you close the loop on every open item without being asked Comfortable with numbers: prices per ton, margins, advances and balances A second language used in our markets (Hindi, Urdu, Punjabi, Gujarati, Arabic or Spanish) is a strong asset Experience in export sales, trade coordination, inside sales, customer accounts or credit is an asset Must be legally entitled to work in Canada What We Offer $45,000 – $55,000 per year, based on experience Full training on our products, markets, documents and CRM Direct mentorship from the founder and our senior seller Real ownership of buyer accounts early, with a clear path to selling your own book Pay: $45,000.00-$55,000.00 per year Benefits: Company events On-site parking Paid time off Work Location: In person

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