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Accenture Construct- Commercial Director, COM

Accenture
13 hours ago
Full-time
On-site
Toronto, ON, Canada
Indeed

You've Never Been Satisfied with “Good Enough.” You didn't get into this to manage one piece of a project. You got into it to change how the world gets built. At Accenture Construct, that's the job. You'll help deliver the data centers, power grids, rail networks, factories and public infrastructure that keep communities moving — smarter, safer and more sustainably. You'll work alongside people who think big and act bold: project managers, engineers, technologists and strategists who pair real-world delivery with AI. And you won't be handed a slice of it. We take on whole programs, from early strategy through construction and handover, and we stand behind how they land. Because “good enough” builds the past. You're here to build what's next. Visit us here to learn more about Accenture Construct | Capital Projects Business (Internal Title: Contract Administration and Procurement VI) Apply and implement expert consulting knowledge, skills, tools, and techniques to meet the established contract, commercial, procurement, and claims management requirements Manage and set the overall direction of all assigned staff, at varying levels of seniority, overseeing procurement, commercial, and claims management activities on medium to high-complexity projects or programs Set the direction for commercial management services in areas of contract administration, procurement services, and claims management and ensure that the work is fully supported in an integrated, compliant, efficient, and cost-effective manner Ensure commercial service activities are per the mission and goals of the contract, project, or program. This includes all services related to claims management Develop, define, implement, manage, and own the outcomes of all short and long-term commercial management service goals and success criteria and disseminate them to involved parties Finalize the budget and operating delivery plan for commercial services, in consultation with our project or program delivery team Exercise authority by managing and owning the delivery of commercial services under the contract or project portfolio per project plans Manage a commercial (or combined services) team consisting of multi-firm and client resources. Leverage their diverse array of talents and delegate responsibilities Proactively plan, direct, and execute the appropriate means and methods required in commercial management (including claims management) to successfully achieve the commercial services offered from inception to completion. Recognize and implement any revisions to the approach when required Provide sound leadership and oversight to the commercial team members (commercial, claims, and administration). Recognize the strengths of each team member and build up their confidence to soundly navigate the complexities of the assigned task(s) and provide constructive feedback that can be applied to their professional growth Build and maintain a positive, high-performing team culture with an openness to constructive challenge, continuous improvement, implementation of lessons learned, and an overall ‘right-first-time” mindset Manage any performance-related issues, prepare sound employee evaluations, coach and mentor staff, identify opportunities to improve employee engagement, review and approve timesheets and vacation requests, etc. Track and effectively communicate team performance, project status, commercial strategies, and benefits. Identify any team performance or project deliverable concerns and proactively address and resolve matters to ensure the team's success and overall client satisfaction with the services provided Manage the interface between client, consultants, and all associated service providers at all levels of the engagement model Manage senior-level customer relationships Determine and convey the human and material resources required to complete assigned contracts and projects successfully Formulate a resource allocation stra…

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