Warehouse & Trade Compliance Specialist

ABOUT US

G&H is a world leader in optical designing, testing and manufacturing. As experts in the technology of light, G&H works with customers to provide optical systems, assemblies, and components for demanding applications.

Headquartered in Ilminster Somerset, UK with primary operations in the USA and Europe, G&H is recognised for the breadth of their acousto-optic, electro-optic, crystal-optic, fibre optic, and precision optic products. G&H is recognised as the preferred source for OEMs in the life sciences, industrial, and aerospace and defence industries, with a history of quality and excellence that dates back over seventy-five years. Since 1977, G&H | ITL has been a trusted partner to many medical device companies; providing innovative and reliable solutions to complex engineering and manufacturing challenges.

Our success is built on innovation, precision, and the talent of our people. We are committed to developing capability at every stage of a career, from apprenticeships and graduate pathways through to leadership development.

The projects we work on are diverse, stimulating and challenging. No two are the same. From devices enhancing and improving cancer staging treatment to intelligent drug delivery systems and point of care diagnostic testing, we’re leading the way.

ABOUT THE ROLE

This role is a key part of our logistics and warehouse operations, ensuring the efficient, compliant, and traceable movement of materials into, through, and out of the business. Working as part of a multi-skilled team, you will manage goods receipt, storage, internal distribution, dispatch, and export documentation; maintaining full accuracy and compliance with import/export regulations and internal quality standards.

You will play a vital role in maintaining stock integrity, supporting production flow, and ensuring that all material movements meet regulatory, customer, and audit requirements.

RESPONSIBILITIES

• Work in accordance with FIFO guidelines
• Carry out periodic cycle counts and contribute to root cause investigations into discrepancies, participate in preventative action measures to prevent reoccurrence 
• Maintain Import/Export record accuracy to ensure logistics compliance at all times 
• Receive goods from transport, verify and receive onto Syspro
• Forward goods requiring physical inspection to inspection
• Identify and notify the appropriate personnel of items with Good’s Receiving Issues. Quarantine the parts and ensure actions are completed within a timely manner
• Deliver goods to relevant area of the business
• Undertake the smooth running of the dispatch process both in the physical packing of the goods and the paperwork including export, invoicing etc. 
• Material storage and handling
• Ensure Manual Handling Equipment (MHE) is maintained in line with equipment recommendation. 
• Demonstrate a flexible approach to work, help and support colleagues where possible
• Contribute positively to daily stand-up meetings and identify opportunities for improvement
• Ensure smooth flow of goods inwards and despatch with effective use of overtime as required

PERFORMANCE MEASURES

• Customer Focus - Internal and External
• Quality & Accuracy
• Quantity and Productivity
• Safety at Work / Accountability
• Teamwork and Communication

PERSONAL ATTRIBUTES

• Compliance mindset – follows procedures exactly; respects validated processes
• Attention to detail – notices small discrepancies, avoids assumptions
• Integrity & accountability – honest reporting, owns mistakes, protects records
• Reliability – attendance, punctuality, consistency
• Teamwork – works respectfully with others; supports a positive work environment

SKILLS AND ABILITIES

• Understanding of import/export processes
• Physically fit and able to handle products within the legal limits of manual handling guidelines
• Previous experience of use of a pedestrianised forklift, willingness to complete training if not
• Experience of using an ERP system such as Syspro or equivalent
• Be familiar with and trained in the use of the appropriate Material Handling Equipment, willingness to complete training if not

OUR BENEFITS INCLUDE

• 25 days holiday (increasing with service)
• Above average pension scheme
• Health cash plan

Notes: This job description is not intended to be exhaustive in every respect, but rather to clearly define the fundamental purpose, responsibilities and dimensions for the role. Therefore, this job description does not describe any individual role holder. In addition to the contents of this job description, employees are expected to undertake all other reasonable and related tasks allocated by their line manager.

The Company is committed to providing equal employment opportunities for all employees and applicants for employment. The Company does not discriminate in employment opportunity or practices on the grounds of gender, race, religion or belief, age, disability, sexual orientation, gender identity, protected veteran status, or any other characteristic protected by national laws under which the Company operates.

Potential candidates should be aware that many of the employment roles at Gooch & Housego are subject to government security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities that you may have previously held and your place of birth, could restrict the roles you are eligible to perform within the organisation.

All UK applicants must, as a minimum, be able to successfully complete security vetting to the UK government’s Baseline Personnel Security Standard, which includes a criminal record check being performed. Many roles may also require higher levels of security vetting to be completed, where applicants must typically have been continuously resident within the UK for the past five to ten years.

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