Warehouse Supervisor - Inventory Control, Full-time, 8am-4:30pm

Some of what you will do:

The Inventory Control (IC) Supervisor is responsible for ensuring inventory
accuracy, integrity, and operational efficiency within the Fulfillment Center.
This role oversees all inventory-related processes including cycle counting,
adjustments, transfers, reconciliation, returns, and inventory investigations
while ensuring proper utilization of the Warehouse Management System (WMS),
specifically Manhattan.

The IC Supervisor works closely with operations teams, inbound, outbound, and
shipping teams to maintain optimal inventory health and minimize discrepancies
across the facility.

Specifically, You Will:

Inventory Accuracy & Control:

* Lead and supervise daily inventory control operations, including cycle
counts, audits, and reconciliation activities.
* Maintain high levels of inventory accuracy across all warehouse locations.
* Investigate and resolve inventory discrepancies, variances, and shrinkage.
* Ensure proper handling of returns, RTV (Return to Vendor), and damaged
inventory.
* Monitor inventory adjustments and ensure they are properly documented and
approved.

Warehouse Management System (WMS) – Manhattan:

* Serve as the subject matter expert (SME) for Manhattan WMS related to
inventory transactions and controls.
* Monitor system transactions including receiving, put-away, picking,
transfers, and adjustments.
* Troubleshoot WMS inventory issues and coordinate with IT or system support
teams when required.
* Generate and analyze reports from WMS to track inventory health,
discrepancies, and operational performance.

Process Improvement & Compliance:

* Develop and implement inventory control best practices and standard operating
procedures (SOPs).
* Ensure compliance with company policies, operational procedures, and safety
standards.
* Identify opportunities to improve inventory processes, reduce errors, and
increase operational efficiency.

Team Leadership:

* Supervise and coach Inventory Control associates and lead hands.
* Provide guidance, training, and performance feedback to team members.
* Coordinate with inbound, outbound, and operations supervisors to resolve
inventory-related issues.
* Foster a culture of accountability, accuracy, and continuous improvement.

Reporting & Analysis:

* Prepare regular inventory reports, variance reports, and root cause analysis.
* Support management with data-driven insights to improve inventory
performance.
* Monitor key inventory KPIs such as inventory accuracy, shrinkage, cycle count
completion, and adjustment trends.

Some of what you need:

Qualifications & Experience:

* 3–5 years of experience in Inventory Control or Warehouse Operations.
* 1–2 years of supervisory or leadership experience in a fulfillment center or
warehouse environment.
* Strong expertise in Warehouse Management Systems (WMS), preferably Manhattan
WMS.
* Experience with cycle counting, reconciliation, and inventory audits.
* Strong analytical and problem-solving skills.
* Proficiency in Microsoft Excel and reporting tools.
* Strong communication and leadership abilities.

Key Skills:

* Inventory management & accuracy control
* Manhattan WMS expertise
* Root cause analysis
* Data analysis and reporting
* Team leadership & coaching
* Process improvement
* Cross-functional collaboration

Performance Metrics:

* Inventory accuracy rate
* Cycle count completion & compliance
* Inventory variance reduction
* RTV and returns processing efficiency
* Operational support and issue resolution

Some of what you will get:

* Associate discount
* Health and Dental benefits
* RRSP/DPSP
* Performance bonuses
* Learning & Development programs
* And more...

#BringYourPassion

We value transparency in our hiring processes. Please note, artificial
intelligence may be used in certain stages to screen, assess, or select
applicants, however, a human reviewer makes all final decisions. This posting is
for an existing vacancy.