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Warehouse Office Clerk - 1st Shift

Certco
Full-time
On-site
Madison, Wisconsin, United States
$18 - $21 USD hourly
Full-time
Description


Warehouse Office Clerk – 1st Shift
Schedule: Monday–Friday + every other Saturday
Hours: 6:00am–2:30pm


Are you organized, detail-oriented, and great at keeping things moving smoothly? Join our team as a Warehouse Office Clerk and play a key role in supporting daily operations for our busy warehouse. This position is perfect for someone who enjoys a mix of clerical tasks, customer interaction, and behind-the-scenes coordination.


What You’ll Do

  • Process daily orders and assemble picks
  • Complete route cubing, order printing, debit/credit sheets, and invoicing
  • Write, edit, and manage trip records
  • Assist inbound drivers with door assignments and paperwork
  • Answer phones and monitor access control points
  • Schedule warehouse receiving appointments
  • Manage delivery driver paperwork and make necessary edits
  • Respond to customer inquiries regarding orders
  • Support various warehouse office functions as needed
  • Maintain reliable attendance and follow company attendance guidelines

What You Bring

  • Knowledge of warehouse shipping/receiving processes
  • Strong computer skills, including MS Word and Excel
  • Ability to multitask and maintain strong attention to detail
  • Professional, courteous communication with customers and coworkers
  • Ability to stay productive with minimal supervision
  • Ability to maintain confidentiality and work independently
  • High school diploma or equivalent
  • Excellent math skills

Why You’ll Love Working Here

  • Steady 1st shift schedule
  • Supportive team environment
  • Opportunities to learn and grow
  • A role where your accuracy and reliability make a real impact

If you’re dependable, organized, and ready to be a key part of our warehouse office team, we’d love to hear from you!

Requirements


Position Summary

Provides support for the warehouse by order processing, assembling picks, completing trip records, answering telephones, schedule receiving, and other duties as assigned by the shift supervisor.


Essential Job Functions

  • Process orders for daily order processing
  • Complete route cubing, processing and order printing
  • Complete debit sheets for customers’ late orders after order cut off times
  • Complete credit sheets for customers’ due credit for product shortage
  • Write, edit and coordinate trip records and invoicing
  • Assist Inbound receiving drivers with door assignments and paperwork
  • Answers telephones and grant access to access control points
  • Schedule receiving appointments for the warehouse
  • Write, edit and coordinate trip records.
  • Manage paperwork brought in by delivery drivers, making any edits necessary.
  • Responds to customers’ inquiries about their orders.
  • Performs other related duties as assigned by management
  • Be regular in attendance and complies with the Company Attendance Policy

Knowledge, Skills, and Abilities

  • Knowledge of warehouse shipping and receiving duties.
  • Knowledge of and skill in using computer software, including MS Word and Excel.
  • Skill in operating various office equipment, such as personal computer, calculator, fax and copy machine.
  • Ability to pay close attention to detail and coordinate various activities simultaneously.
  • Ability to communicate with customers, co-workers and business contacts in a courteous and professional manner.
  • Ability to work with minimal supervision
  • Ability to maintain confidentiality
  • Ability to work independently and with little supervision while keeping a productive workstation

Education and Experience

  • High school graduate or equivalent
  • Excellent math skills
  • Shipping and Receiving experience a plus

Certco is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Salary Description
$18-$21 Per Hour
Apply now
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