Warehouse Manager

ACCOUNTABILITIES & ESSENTIAL FUNCTIONS

•    Develops and manages a productive warehouse operations team by hiring qualified personnel, utilizing effective communication and motivational techniques, providing ongoing performance management, rewarding higher levels of performance and by providing effective training, development, and succession planning.
•    Manages warehouse systems, resources, and daily activities of warehouse teams to ensure that excellent service levels, low transactional cost, superior quality levels are achieved. Provides appropriate information during team talks, department meetings and during warehouse announcements.
•    Ensures compliance with applicable industry standards by ensuring polices and processes are properly documented and implemented and by ensuring all employees are trained in standard operations procedures.
•    Customarily oversees quality reports and/or coaching & development reports presented by Supervisors. Regularly directs the work of two or more full-time employees or their equivalent. Makes suggestions and recommendations for these employees regarding performance and change of status, including transfer, advancement, termination, and hiring. Meets and maintains turnover goals.
•    Develops and maintains quality and productivity metrics and implements strategic process improvements to increase warehouse productivity, improve quality and customer experience. Assists management in implementing changes, as required. Addresses inactivity, excessive breaks, tardies, absences, abandoned picks, and that out-time is used/approved appropriately.
•    Effectively performs or oversees administrative aspects of position, including but not limited to, timely approval of weekly stats and completion of performance and level reviews, developing and administering corrective action documents, reviewing timesheets, submitting payroll change forms, approving time worked, vacation and time off requests, coordinating system access and security levels and maintaining quality records.
•    Plans labor requirements based on operation workloads and skill sets needed and recommends staffing needs to Warehouse Director. Assists with internal interviews.
•    Maintains effective communications and partnerships with peers (including alternate shifts) and additional warehouse management staff to ensure operations are seamlessly transitioned. Engages in professional relationship building with team.
•    Performs detailed research regarding quality issues and implements corrective action plans, as needed.
•    Manages teams with integrity, ethical business practices, and in accordance with Mouser policies, procedures, and practices.
•    Customarily and regularly directs the work of two or more full-time employees or their equivalent. Makes suggestions and recommendation for these employees. regarding performance, including hiring, transfer, advancement, and termination.
•    Manages daily operations to meet department and company objectives.
•    Works with minimum supervision and makes independent judgments.
•    Flexible to meet the changing needs of the business and willingness to take on new responsibilities and assignments.
•    Initiates, establishes, and maintains highly effective relationships with internal and external business contacts of various cultures, and at all levels. 
•    Extremely confidential and trustworthy. 
•    Demonstrates knowledge, experience and understanding of critical job function of the team and people management.
•    Assists management with development of results oriented strategies.
•    Regular attendance at work is an essential part of the job. 

SKILLS & CERTIFICATIONS

•    Highly focused on business fundamentals: quality, cost, and timing 
•    Ability to operate powered industrial vehicles
•    Ability to perform physical work in a Warehouse environment including lifting (up to 40 lbs.), bending, stooping, pushing, pulling, climbing, extended standing, walking and use of hands
•    Strong computer skills and Microsoft Office experience required

EDUCATION & EXPERIENCE

•    Bachelor’s Degree in any field, or minimum of 3 years prior work experience that is relevant to the team you will manage. Including:
•    Internal candidates:  Minimum 2 years as a highly performing Mouser Team Lead or Supervisor.
•    External candidates: Minimum 3 years as a supervisor or higher-level management position
•    Four to five years of related supervisory or management experience in a high volume warehouse operation is preferred.