Warehouse Manager | Etihad Park
Legends GlobalTHE ROLE: Warehouse Manager
LOCATION: Etihad Park – Willets Point, Queens, NY
ABOUT LEGENDS GLOBAL
Legends Global is the premier partner to the world’s greatest live events, venues, and brands. We deliver a fully integrated suite of premium services through a white-label model that keeps our partners front and center — from feasibility and project development to sales, partnerships, hospitality, merchandise, venue management, and world-class content and booking.
With a global network of more than 450 venues, hosting 20,000 events and welcoming 165 million guests annually, Legends Global brings unmatched scale, expertise, and connectivity to help our partners grow. The Legends Global Way guides how we operate: Align, Scale, Connect, Team, Win — shared success, repeatable systems, connected solutions, unstoppable teams, and wins that are earned every day.
About the Role
The Warehouse Manager is responsible for managing warehouse operations at Etihad Park with a focus on personnel leadership, operational execution, and guest service. The role supports the Director, Operations in delivering consistent, high-quality service, managing labor and inventory performance, and maintaining compliance with company policies and regulatory requirements.
WHAT YOU’LL DO (KEY RESPONSIBILITIES & OUTCOMES)
- Ensure the control procedures are being used for cataloging, inventory control, bulk storage and distribution of materials, equipment and supplies and assist in maintaining this supply system.
- Coordinate all warehousing activities with management team and warehouse team, scheduling, payroll and monitoring the labor cost and effective use of employees.
- Receive store and distribute supplies and equipment in large, centralized warehousing operations and make sure they are delivered to the stands/pods prior to game day.
- Use storage systems, policies and procedures to ensure maximum use and efficiency of space and storage areas in warehousing operations.
- Submit reports of damage, outdated stock or supplies, over and under shipments, return of goods to vendors, etc.
- Contact vendors to reconcile invoice discrepancies, shortages, over shipments or to arrange for emergency shipments or requisitions.
- Ensure compliance with all applicable health and safety regulations.
- Perform other related duties, tasks and responsibilities as required from time to time.
- Meets warehouse operational standards by implementing production, productivity, quality, and customer-service standards. Also resolves problems and identifies warehouse system improvements.
- Oversees the movement of inventory to and from warehouse and coordinates inventory transfers with related departments.
- Delivers supplies and equipment to departments by receiving and transferring items.
- Maintains storage area by organizing floor space, adheres to storage design principles, and recommends improvements.
- Maintains inventory by conducting daily/monthly physical counts, reconciles variances, and inputs data.
- Utilizes Yellowdog Inventory System to record and track inventory flow between departments and perpetual inventories.
- Keeps equipment operating by enforcing operating instructions, troubleshooting breakdowns, requiring preventive maintenance, and calling for repairs.
- Ensures safety and health standards are being recorded and maintained on a daily basis.
- Other duties as assigned by Senior Management
WHAT YOU BRING (QUALIFICATIONS & EXPERIENCE)
EDUCATION AND EXPERIENCE
- Bachelor’s degree
- Excellent customer service
- Strong technical skills, can create spreadsheets and planograms for storing and stocking.
- Can be trusted to act in a manner that is truthful and values direct, honest communication at all levels of the organization
- Strong interpersonal skills; can effectively communicate and relate to all levels within and outside the organization; creates and builds positive and productive relationships
- Responds quickly and effectively to changing trends and circumstances; embraces change and welcomes fresh perspectives; learns from past mistakes and adjusts accordingly
SKILLS & ABILITIES
- Ability to manage appropriate steps to get projects completed; has strong abilities to organize people and processes; can create a plan for resourceful workflow
- Ability to oversee the daily flow of food, beverage, equipment, and operating supplies from receiving through storage and final distribution.
- Strong ability to organize warehouse space for efficient receiving, storage, picking, staging, issuing, replenishment, and event-day operations.
- Ability to coordinate multiple deliveries and vendors while maintaining control of loading dock and warehouse activity.
- Ability to partner closely with Building Operations regarding loading dock access, freight elevators, delivery routes, storage areas, building access, waste removal, equipment movement, and operational logistics.
- Strong understanding of event-based warehouse operations, including pre-event deployment, event-day replenishment, post-event returns, inventory consolidation, and warehouse reset.
- Ability to create and manage delivery calendars, receiving logs, inventory reports, transfer documentation, par sheets, warehouse maps, and event-day distribution plans.
- Ability to manage people, equipment, and resources while maintaining an organized, safe, and productive warehouse environment.
- Strong prioritization and multitasking skills with the ability to manage multiple operational demands simultaneously.
- Excellent attention to detail, particularly regarding product counts, delivery accuracy, storage locations, expiration dates, temperature-sensitive products, and inventory movement.
- Ability to identify warehouse bottlenecks and implement solutions that improve product flow, storage utilization, labor efficiency, and event readiness.
- Strong communication skills with the ability to provide clear direction to warehouse employees, delivery drivers, vendors, and operational partners.
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- Ability to work independently while also functioning effectively as part of a larger stadium operations team.
- Ability to operate effectively during high-volume event periods, tight delivery windows, and compressed stadium setup schedules.
- Commitment to maintaining a safe, clean, organized, food-safe, and event-ready warehouse operation.
- Can manage people and resources to get projects completed; has a strong ability to multi-task and keep order.
- Detail Oriented
- Ability to work independently and/or in a team environment
- Strong verbal and written communication skills
- Must have computer skills: Microsoft Word, Excel.
WORK ENVIRONMENT & TRAVEL
Work Location: On Site
Location/Venue: Etihad Park - NYCFC
- Flexibility to work extended hours, evenings, weekends, and holidays based on stadium events, matches, and concert schedules.
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- Ability to lift/move/maneuver at least 30-50 lbs.
- Constant standing, walking, bending, reaching and repetitive motions.
- Ability to work in all weather conditions.
At Legends Global, our people power every success. You’ll work alongside exceptional talent, learn from world-leading experts, and contribute to projects that set the standard across sports, entertainment, hospitality, and live experiences. If you’re driven to operate at the highest level, build with purpose, and help partners win on the biggest stages, you’ll thrive here.
COMPENSATION
The salary range for this position is $85,000 annually commensurate with experience, skills, and qualifications. Legends Global offers a competitive total rewards package, including medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.
Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.