Warehouse Lead

Applied Medical is a new generation medical device company with a proven business model and commitment to innovation fueled by rapid business growth and expansion. Our company has been developing and manufacturing advanced surgical technologies for over 35 years and has earned a strong reputation for excellence in the healthcare field.  Our unique business model, combined with our dedication to delivering the highest quality products, enables team members to contribute in a larger capacity than is possible in typical positions.

Applied Medical is seeking a warehouse lead to own the daily execution of warehouse operations, including order fulfillment, inventory handling, and shipment processing. The warehouse lead works hands-on alongside the warehouse associate while taking ownership of workflow priorities and issue resolution. In a lean, two-person operation, this warehouse operations lead applies practical judgment, autonomy, and a team-first approach to keep picking, packing, shipping, and receiving moving on schedule. Flexibility and adaptability to shifting priorities support success in this shipping and receiving lead role.

Key Responsibilities

• Execute daily picking, packing, shipping, and receiving activities accurately and on schedule.
• Coordinate and prioritize the daily workload to meet service expectations and maintain throughput.
• Monitor order flow, resolve fulfillment issues, and coordinate carrier handoffs so outbound shipments leave on time.
• Maintain inventory accuracy through correct system transactions, sound handling practices, and discrepancy investigation.
• Manage return and reverse logistics processes, including returned goods authorization (RGA) and equipment returns, and support quarantine segregation and documentation.
• Sustain a safe, organized warehouse environment and report facility or equipment issues promptly.
• Guide and support the warehouse associate while promoting a collaborative, accountable, and solutions-oriented team.
• Identify recurring operational issues and propose practical process improvements with the broader operations team.

Success in This Role Looks Like

• Fulfill orders accurately and on time to meet service expectations.
• Sustain inventory accuracy across system transactions and physical handling.
• Resolve fulfillment and carrier issues quickly to protect throughput.
• Strengthen daily operations through guidance and support to the warehouse associate.
• Improve workflows by surfacing recurring issues and implementing practical solutions.

This position requires the following skills and attributes:

• High school diploma or equivalent
• Two to five years of experience in warehouse, distribution, or operations environments
• Proficiency with enterprise resource planning (ERP) systems and the Microsoft Office suite, including Excel, Outlook, and Teams
• Strong organizational and problem-solving skills with close attention to detail
• Ability to prioritize and manage a daily workload with minimal supervision
• Comfort navigating ERP systems, reports, and operational data
• Effective communication and collaboration as a team member
• Hands-on, proactive, and adaptable approach in a lean environment with shifting priorities
• Ability to work in an indoor warehouse environment without cold storage or hazardous materials
• Ability to lift and carry up to fifty pounds

The following skills and attributes are preferred:

• Experience with SAP enterprise resource planning software
• Experience in a medical device, healthcare, or regulated distribution environment

• Competitive compensation range: CAD $23- $25 / hour.
• Comprehensive benefits package.
• Training and mentorship opportunities.
• Education reimbursement program.
• Generous vacation accrual and paid holiday schedule.

Please note that the compensation range may be adjusted in the future, and bonus and incentive compensation plans may apply.

Our total reward package reflects our commitment to employee growth and well-being, as we invest in your development and offer a range of benefits designed to enhance your career and life.

All compensation and benefits are subject to plan documents and written agreements.

Equal Opportunity Employer

Applied Medical is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (including pregnancy, childbirth, breastfeeding and related medical conditions), or sexual orientation, or any other status protected by federal, state or local laws in the locations where Applied Medical operates.