The Warehouse Lead is responsible for guiding and supporting a team of Warehouse Associates, ensuring daily operations run smoothly and efficiently. This position oversees task execution, provides on-the-job training, and serves as a key communication link between the team and warehouse management.

Essential Duties and Responsibilities

• Assign and delegate daily tasks to warehouse staff, monitoring progress to ensure all receiving, picking, and shipping goals are met.

• Provide direct, hands-on training and mentorship to new and existing team members on proper procedures, safety protocols, and equipment operation.

• Act as the primary point of contact for the team, addressing questions, resolving immediate issues, and escalating complex problems to the Warehouse Supervisor.

• Operate a variety of material handling equipment, including forklifts and pallet jacks, to assist with a wide range of warehouse tasks.

• Conduct regular quality checks on packed orders and inventory to maintain accuracy and prevent shipping errors.

• Promote and enforce all company safety policies and procedures to ensure a secure and productive work environment.

Qualifications

• A minimum of 2-3 years of experience in a warehouse or distribution center environment.

• High school diploma or GED equivalent.

• Proven experience operating warehouse equipment; a current forklift certification is highly preferred.

• Excellent communication and leadership skills, with a demonstrated ability to guide and motivate a team.

• Proficiency with warehouse management systems (WMS) and inventory scanning technology.

Physical Demands 

• Manual Dexterity: Typing or otherwise working primarily with hands or fingers in an office environment.

• Sedentary work: Lifting, carrying, pushing, pulling, or otherwise moving objects, including computers, papers, and other general office equipment. 

• Seeing: The worker is required to have close visual acuity to perform activities such as preparing and analyzing data and figures, transcribing, viewing a computer terminal, and extensive reading. 

• Talking: Expressing or exchanging ideas by means of the spoken word in activities where detailed or important spoken instructions must be conveyed to other workers accurately.

• Hearing: Perceiving the nature of sounds at normal speaking levels and having the ability to receive detailed information through oral communication, by phone or in person.

*Disclaimer

The preceding description is not designed to be a complete list of all duties and responsibilities required of the Warehouse Lead. May be required to perform other related duties as assigned.