Warehouse Associate

WORK FOR A 7-YEAR WEST MICHIGAN'S BEST AND BRIGHTEST COMPANIES TO WORK FOR® WINNER!

Are we a match?

From day one, employees are made to feel valued as part of the ITC team. With respect for diverse perspectives, experiences, and talent, we’re proud to both develop from within and welcome newcomers, creating a dynamic group of individuals who expand our viewpoints. We encourage growth and value input from every team member. Entrepreneurial spirit thrives here, bringing innovations and unmatched energy to all we do. Together, we’re greater than the sum of our parts.

• Do you take pride in getting orders out the door with 100% accuracy and on-time delivery?
  If precision and reliability are your strengths, we want you on our team. 
• Are you a hands-on problem solver who thrives in a fast-paced warehouse environment?
  Join a team where your attention to detail and initiative make a real impact every day. 
• Do you enjoy working with forklifts and RF guns to keep operations running smoothly?
  Put your skills to work in a facility that values safety, efficiency, and teamwork. 
• Would you like to be part of a company that values your contributions and offers opportunities to grow your skills in shipping, receiving, and inventory management?
  We’re looking for someone who’s ready to take ownership and grow with us. 
• Are you looking for a workplace where your efforts directly support customer satisfaction and operational success?
  Be a key player in ensuring our products reach customers accurately and on time.

You’re still looking at the posting…great! Let’s dive into some perks that ITC provides (they’re pretty great if we do say so ourselves!) and then explore the nitty gritty.

DISCOVER A CAREER YOU LOVE

Benefits

We offer generous paid time off, holidays, competitive health insurance, dental insurance, life insurance, a 100% vested 401k with match, short term disability, education reimbursement, performance incentive program, LinkedIn Learning, the Calm app, employer sponsored community involvement opportunities, company events, ITC Well-Being program, employee assistance program, birth/adoption leave, ITC pontoon and RV rental, and voluntary benefit programs including vision, long term disability, and additional life insurance.

Looking to learn, grow and advance in your career? At ITC, each employee gets 12 hours annually of paid job enhancement training completed during the work day.

Flexibility

We understand family commitments may lead to work interruptions. At ITC, you’ll have the flexibility to take care of important family matters. Plus, we offer hybrid work opportunities for our office team, making it easy to find the work-life balance you’re looking for.

Amazing Culture

Our team loves working hard and having fun! With frequent small events and company wide gatherings, we understand the importance of relaxation and team building. We’re big on respect, and we ensure a workplace free of any discrimination or exclusion.

ITC also teaches and uses the 5 Languages of Appreciation so we can recognize people the way that works best for them. We often hear it’s our culture that keeps people here. It’s kind of a big deal!

ABOUT THE JOB

SUMMARY

The Warehouse Associate is responsible for performing both shipping and receiving functions to support efficient warehouse operations at the Elkhart facility. Key responsibilities include accurately handling incoming shipments by verifying contents, tagging materials, and recording inventory movements, as well as executing outbound processes such as picking, packaging, labeling, and routing customer orders. The role requires adherence to customer-specific instructions, proper documentation handling, and safe operation of warehouse equipment. The Warehouse Associate plays a critical role in maintaining inventory accuracy, supporting inter-facility transfers, and ensuring compliance with safety and organizational standards.

CORE DUTIES

Order Fulfillment and Shipping 

• Accurately pick, pack, and prepare customer orders for shipment, maintaining a 100% on-time delivery and picking accuracy rate.
• Follow customer-specific shipping instructions and select appropriate shipping methods.
• Inspect products for damage prior to shipment and ensure secure, cost-effective packaging and skid preparation.
• Label shipments correctly and complete all required documentation.
• Process and stage inter-facility transfers efficiently.
• Handle receiving paperwork and ensure accurate product put-away.
• Prepare and ship customer sample requests as directed by the sales team.
• Other duties as assigned.

Receiving Operations

• Unload incoming shipments manually or using material handling equipment such as forklifts or pallet jacks.
• Sort and inspect cargo prior to unloading and verify contents against manifests, invoices, or purchase orders.
• Tag or mark containers with identifying information to ensure proper tracking and storage.
• Record quantities and item movements using RF guns and MRP systems to maintain accurate inventory records.
• Repack damaged containers and ensure proper handling of all received goods.
• Communicate with internal departments or external vendors to resolve discrepancies such as shortages, damages, or incorrect shipments.
• Maintain equipment storage areas to protect inventory and ensure accessibility.
• Support interdepartmental transfers and inventory staging as needed.
• Other duties as assigned.

Warehouse Operations

• Operate sit-down and stand-up forklifts safely and efficiently.
• Maintain a clean, organized, and secure warehouse environment.
• Ensure tools and equipment are in good working condition and returned to designated storage areas.
• Adhere to safety policies and report any unsafe conditions or behaviors promptly.
• Collaborate with team members to support overall warehouse efficiency and accuracy.

ABOUT ITC

ITC is a rapidly growing, family-owned business with a friendly, energized, and team-oriented work environment. By focusing on talented people, advanced manufacturing, and superior engineering, ITC has become a leader across our industries, creating thousands of products for customers who demand impeccable performance.

With a broad range of customers spanning the marine, RV, automotive, architectural, specialty vehicle, and workplace furniture industries, we’re experts in:

• RBG(W) lighting and control
• DC Power & Charging Solutions
• Vehicle Components & Accessories
• Global Manufacturing & Distribution
• Design & Engineering

Entrepreneurial spirit thrives here, bringing innovations and unmatched energy to all we do. From design, to production, to product performance, our solutions are shaped by our specialized experience and unique team.

ITC is committed to providing employment opportunities to all qualified applicants without regard to race, color, creed, genetic information, religion, national origin, gender, sexual orientation, gender identity and expression, age, disability, or veteran status. All employment decisions are based only on valid job requirements.

Want more info? Visit our website to apply today.

JOB DESIRABLES AND REQUIREMENTS

Education/Experience:

• High School Diploma or equivalent required.
• Minimum 2 years of experience in shipping, receiving, and warehouse operations.
• Experience with UPS and online FedEx systems preferred.
• Proficiency in using MRP systems for shipping and receiving functions (Syteline experience a plus).
• At least 1 year of experience operating sit-down and stand-up forklifts (must be able to obtain forklift certification).
• Familiarity with RF gun usage.

Physical Demands:

• Ability to lift up to 50 pounds.
• Capable of standing, sitting, and operating a forklift for 8–10 hours per shift.
• Ability to perform repetitive tasks and work in a fast-paced environment.

Knowledge, Skills and Abilities:

• Solid understanding of warehouse and shipping processes.
• Basic to intermediate proficiency in Microsoft Word and Excel.
• Strong data entry and mid-level math skills.
• Ability to work independently and as part of a team in a fast-paced environment.