VP - Sales Operations | Remote

Role Overview

The Vice President of Sales Operations is responsible for designing, scaling, and operating a high-performance revenue operations engine that enables predictable growth, improved retention, and disciplined execution across the go-to-market organization.

Reporting directly to the CRO, this leader will oversee Sales Operations, Retention Operations, and Sales Enablement, managing a team of approximately 20 professionals. The role is highly analytical and execution-oriented, with a mandate to improve data integrity, reporting accuracy, sales productivity, rep ramp time, and operational automation within Salesforce and the broader revenue tech stack.

This position requires a proven operator who has successfully built and run sales operations in a PE-backed, metrics-driven SaaS or DaaS business, and who is comfortable partnering closely with Sales Leadership, Finance, Marketing, Product, and IT.

Key Responsibilities

Revenue & Sales Operations Leadership

• Own the end-to-end sales operations function, supporting new-business, expansion, and retention motions
• Partner with the CRO to translate revenue strategy into operational plans, targets, and execution frameworks
• Establish scalable operating rhythms for pipeline reviews, forecast calls, QBRs, and board-level reporting
• Ensure alignment across Sales, Customer Success, Marketing, and Finance on definitions, metrics, and data sources

Salesforce & Revenue Systems Excellence

• Own Salesforce (SFDC) as the single source of truth for revenue data
• Lead initiatives to:
• Improve CPQ fidelity across products
• Improve dashboard quality, usability, and executive visibility
• Standardize and simplify sales reporting across roles and segments
• Eliminate duplicate data and redundant objects
• Increase data accuracy, hygiene, and field compliance
• Drive system automation to reduce manual rep effort and administrative burden
• Partner with IT and external vendors on roadmap, integrations, and system enhancements

Sales Metrics, Reporting & Analytics

• Define and maintain a clear, consistent sales metrics framework, including:
• Pipeline coverage and conversion rates
• Win rates, ASP, sales cycle length
• Quota attainment and productivity
• Retention, churn, and expansion metrics
• Deliver high-confidence forecasting with clear visibility into risks and gaps
• Produce executive-ready reporting for CRO, CEO, and Board of Directors
• Continuously improve insight quality to support faster, better decision-making

Sales Enablement & Rep Productivity

• Own global sales enablement strategy, with a strong focus on:
• Reducing time to productivity for new reps
• Standardizing onboarding, training, and certification programs
• Ensuring consistent execution of messaging, ICP, and sales methodology
• Partner with Sales Leadership to operationalize playbooks, tools, and best practices
• Measure enablement effectiveness using performance and ramp metrics

Retention Operations

• Lead Retention Operations to support renewal and expansion motions
• Implement operational rigor around:
• Renewal forecasting
• Contract and pricing workflows
• Churn and retention analytics
• Ensure tight coordination between Sales, Customer Success, and Finance

Team Leadership & Organizational Scale

• Lead, develop, and retain a high-performing team of ~20 across:
• Sales Operations
• Retention Operations
• Sales Enablement
• Build clear roles, accountability, and career paths
• Instill a culture of operational excellence, data discipline, and continuous improvement

Qualifications & Experience

Required Experience

• 10+ years of progressive experience in Sales Operations / Revenue Operations
• Prior experience as a VP or senior leader managing multi-function ops teams
• Strong background in SaaS or Data-as-a-Service business models
• Demonstrated success in private-equity-backed, metrics-driven environments
• Deep expertise with Salesforce (SFDC), including dashboards, reporting, automation, and data architecture
• Proven ability to scale operations in support of growth targets and sales team expansion

Preferred Experience

• Experience supporting both new-business and retention motions
• Familiarity with common sales methodologies (e.g., MEDDICC, Challenger, SPIN)
• Experience working with global or distributed sales teams
• Exposure to board-level reporting and investor scrutiny

Key Attributes

• Highly analytical and data-driven; comfortable operating in ambiguity
• Strong executive presence with the ability to influence senior leaders
• Process-oriented, but pragmatic—focused on outcomes, not bureaucracy
• Comfortable balancing speed, rigor, and scalability
• Natural partner to CROs and Sales Leaders; trusted operator, not a gatekeeper

Success Metrics (First 12 Months)

• Improved forecast accuracy and pipeline visibility
• Measurable reduction in rep ramp time
• Increased data accuracy and SFDC adoption
• Reduced manual effort through automation
• Clear, consistent sales and retention reporting used by leadership and the board
• High engagement and retention within the Sales Ops organization                                          

Above all, the individual must be a fast-paced problem solver who is committed to excellence and integrity. Energy and enthusiasm are essential. This position is ideally suited to an individual who enjoys complex problem solving, loves a challenge, and is committed to continuous improvement.

Company Background

Fusable provides data, insights and complementary digital marketing services to the construction, trucking, agriculture, and insurance & financial services industries. Fusable’s proprietary data and analytics, delivered via a recurring subscription model, drives customer decision-making throughout the equipment workflow in its served markets. Sample use cases include sales & marketing strategy, asset valuation, asset operations & cost management, insurance risk selection & loss control, and data-driven digital marketing.

Key investment highlights include:

• Clear market leader with significant barriers to entry in a large, growing TAM
• Mission-critical, quantifiable value proposition with a cyclical demand drivers
• Diverse, stable revenue base with blue-chip, long-tenured customers

Key Fusable Facts

• 350+ employees
• Headquarters: Charlotte, NC with offices in AL, and NJ (note: C-team operates remotely)

For more information, please visit: https://fusable.com/

Fusable participates in the E-Verify program.

View the Participant & Right to Work Poster in English | Español 

https://www.e-verify.gov/employers/employer-resources?resource=30

Equal Opportunity Employer