Underwriting Operations Associate

Looking to kick-start your career in a fast-growing, high-potential industry? Do you enjoy figuring things out, clicking through new tools, organizing digital chaos, and making sense of constantly changing systems?

If you answered yes to above - join us as an Insurance Operations Associate and dive head-first into the world of specialty insurance - no prior experience required.

At Ledgebrook, we’re building a next-generation insurance company from the ground up, and we’re looking for curious, detail-oriented, and tech-comfortable individuals who want to be part of something big. You’ll work alongside our experienced team to learn the ropes of how insurance really works - from the inside out.

This isn’t your typical corporate job. This is your chance to join a US-based insurtech startup that’s scaling rapidly and building new ways of doing business. You’ll gain hands-on exposure to real-world insurance processes, tools, and decision-making from day one - with mentorship and space to grow.

What You’ll Learn and Do

• Support underwriters and operations staff by helping process new business submissions and manage documents
• Communicate with insurance brokers and internal teams to collect key information
• Assist in reviewing submission data and helping assess risk
• Learn how to navigate insurance software systems and maintain organized records
• Contribute to continuous improvement - your ideas matter here!
• Get trained in the US insurance market, understand our products, and grow your technical and analytical skills

Why This Role is a Game-Changer

• Break into the Insurance Industry – one of the world’s most stable, respected, and intellectually rich sectors
• Join an Insurtech Startup – work directly with professionals building innovative tools and processes
• Shape the Future – we’re early-stage, so there’s room for you to have a real impact
• Grow Fast – with on-the-job training and access to senior talent, you’ll develop both industry knowledge and transferable skills
• No Experience? No Problem – We’ll teach you everything you need to know.
• Show us what you’ve got – we value initiative over titles

Here at Ledgebrook we’re passionate about creating a team that thrives on continuous learning and shares our excitement about building a company from the ground up. We’re looking for people to join us with:

• A passion for delivering world-class customer service to our internal and external customers
• Intellectual curiosity and a strong desire for innovation, rather than following the status quo
• A hunger for continuous learning and opportunities to grow
• Agile prioritization skills coupled with a keen sense of urgency - we balance getting it right with getting it done right now
• A strong drive and desire to win together as a high-performing team
• A moral compass to "do the right thing, period." We have zero tolerance for toxic behaviors
• An eagerness to actively participate and connect with the whole team, across remote locations
• An honest, transparent communication style
• A proactive, solution-oriented mindset. We don’t look for blame, we look for the solution

You’re a Great Fit If You Are:

• Are tech-savvy, quick with your mouse and keyboard, and comfortable clicking through tools and systems you’ve never seen before
• Don’t get overwhelmed when things change – you adapt, learn, and keep going
• A quick learner with a sharp eye for detail
• Strong communicator who are comfortable working in English (written and spoken) in a fast-paced environment
• Curious, driven, and ready to ask questions
• Organized and self-motivated – you take ownership of your tasks
• Eager to grow into a long-term career in operations, insurance, or tech

Nice to Have (but Not Required):

• A degree in economics, business, finance, or a related field
• Experience working in a startup or dynamic work environment
• Familiarity with tools like Google Workspace or Excel

What We Offer:

• Competitive salary and meaningful equity
• Unlimited paid time off
• Full onboarding and mentoring from industry experts
• A collaborative, transparent, and international company culture
• Real opportunity to grow within a company that’s expanding rapidly
• Remote-friendly setup
• The chance to be part of something new, exciting, and meaningful