Transportation Coordinator & Dispatch at Transportation [33967]

PAY GRADE: K

FLSA STATUS: Non-Exempt

POSITION OBJECTIVE: 

This fully functional classification requires incumbents to be able to function in a high volume, and ever-changing work environment.  Incumbents perform dispatch functions; schedule and adjust drivers, equipment, and routes; resolve conflicts with a variety of people; and maintain related records. Incumbents will be required to drive a school bus when necessary to cover absences.

DUTIES & RESPONSIBILITIES: (These duties are a representative sample; position assignments may vary.)

1. Coordinates transportation needs, plans routes, and schedules vehicles to applicable drivers for events or routine transportation requirements ensuring safety and efficiency of operations.
2. Responds to inquiries or requests for information from parents, school staff, and/or other interested parties regarding transportation, route, and/or scheduling policies, procedures, and/or other related information.  Resolves problems and/or conflicts that occur.
3. Maintains applicable software, databases, and/or Excel spreadsheets in assigned area of responsibility, ensuring data is entered appropriately and that the software meets the needs of the department.
4. Maintains records and scheduling information.
5. Responds to vehicle and driver emergencies by coordinating re-routes, locating replacement vehicles and drivers, and making necessary contacts to inform and resolve the situation.
6. Performs other duties of a similar nature or level.

EDUCATION & EXPERIENCE: (positions in this class typically require):

High School Diploma, or G.E.D., and two years of dispatch experience in a high volume industry or function or public safety communications experience; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.

LICENSING REQUIREMENTS: (positions in this class typically require):

Licensing Requirements:

·         Valid Arizona Commercial Driver’s License with P and S and Air Brake Endorsement before transporting students.

·         AZ DPS School Bus Driver Certification

KNOWLEDGE: (position requirements at entry):

Knowledge of:

·         Customer service principles;

·         School Bus Driver responsibilities;

·         Two-way radio operation;

·         Computer operations and software;

·         Transportation scheduling techniques and principles;

·         City streets;

Applicable Federal, State, and local laws, rules, and regulations.

SKILLS: (position requirements at entry):

Skill in:

·         Providing customer service;

·         Reading, preparing, and interpreting maps;

·         Using a computer and related software applications, including Excel;

·         Preparing reports;

·         Preparing efficient bus and/or route schedules;

·         Responding to change in a timely manner;

·         Identifying and resolving problems;

·         Working in a high-volume environment;

·         Interpreting and applying applicable laws, rules, and regulations;

·         Passenger management, special education equipment installation, school bus driving.

Communication, interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction.

PHYSICAL REQUIREMENTS: 

Positions in this class typically require: stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, finger dexterity, grasping, talking, hearing, seeing, and repetitive motions.

Must meet physical requirements of a School Bus Driver.

Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.  Sedentary work involves sitting most of the time.  Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Incumbents may be subjected to moving mechanical parts, odors, chemicals, extreme temperatures, inadequate lighting, workspace restrictions, and intense noises.

NOTE: 

The above job description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department.

Return To Work Retirees will have an hourly rate approximately 9% lower than listed below without falling below minimum wage.