Transportation Business Operations Assistant 2 - Kanawha County

The Transportation Business Operations Assistant 2 performs administrative services for the Contract Procurement Section in the Contract Administration Division. Work is typically varied and includes extensive internal agency, state/local government, and public contact regarding procurement of highway construction projects. Performs related duties as required.

• Confers with inter- and intra-agency personnel to transact business, gather or discuss information.
• May be in a position with public or federal government contact.
• Conducts performance surveys and reviews agency methods of operation; devises flowcharts and graphs; may conduct cost analysis studies.
• Gathers and compiles information for state records, writes reports, balances tally sheets, and monitors inventories, purchases, and sales.
• Updates records and contacts employees to gather information.
• Represents the agency in the area of assignment in both internal and external meetings.
• Maintains files of information in hard copy or electronic format.
• Runs reports for regular or intermittent review.
• Determines the need for changes in procedures, guidelines, and formats; devises a solution; monitors the success of solutions by devising quantitative/qualitative measures to document the improvement of services.
• Writes manuals in the area of assignment, clarifying the wording to accurately describe new procedures and processes.
• Specific rules, regulations, and procedures that typically involve a complete segment of an assignment or project of broader scope.
• Travel may be required; therefore, a valid driver’s license is required.

• Knowledge of regulations, processes, and procedures in the area of assignment.
• Knowledge of office practices and procedures.
• Knowledge of state and federal laws and regulations related to the area of assignment.
• Ability to collect and compile accurate information.
• Ability to conceptualize the nature of service difficulties and devise appropriate work methods, tools, and configurations to correct the problem.
• Ability to prepare flowcharts, graphs, and status reports.
• Ability to communicate effectively, both verbally and in writing.
• Ability to perform basic arithmetic.

REQUIRED TRAINING/EDUCATION 

• High school diploma or equivalent.

REQUIRED EXPERIENCE

• Three (3) years of full-time or equivalent part-time paid experience providing advanced clerical duties and/or administrative services in accounting, budgeting, project monitoring and reporting, personnel, or procurement and property.

• Substitution: Successful completion of coursework from a regionally accredited college or university, related business school, or vocational training may be substituted for the required experience through an established formula.