Technical Operations - Field Team Scheduler

About Us

Apollo is a Mission-Critical Infrastructure Engineering, Construction, Commissioning, and Operations Support Services Company. We serve mission-critical industries globally with commissioning, emergency response, operations support, and owner's representative services. Apollo is currently executing projects in multiple states in the United States, in Canada and Brazil. 

 

Since our inception, we have built a commissioning firm based on trust, one relationship at a time. We hire the best people who can handle critical systems, love challenges, and thrive in a dynamic environment. We focus on understanding each client's needs and are relentless in meeting them. 
 

Location

Multiple U.S. and International Locations – Atlanta, GA; Ashburn, VA; Chicago, IL; Phoenix, AZ; Columbus, OH; Portland, OR; Jackson, MS

Job Description

The Field Operations Scheduler plays a critical role in supporting the successful execution of Apollo's commissioning and mission-critical projects by ensuring the right people are deployed to the right projects at the right time.

This position serves as the operational hub between field personnel, project leadership, recruiting, training, human resources, and executive leadership. The Field Operations Scheduler is responsible for workforce planning, staffing coordination, employee deployment, travel logistics, resource forecasting, and schedule management across multiple projects and geographic regions.

Success in this role requires exceptional organizational skills, strong communication abilities, attention to detail, and the ability to manage multiple priorities in a dynamic and rapidly changing environment. The ideal candidate enjoys solving complex staffing challenges and building strong relationships with field teams while ensuring projects remain fully staffed and operational.

   

Key Responsibilities

Workforce Planning & Scheduling

• Develop and maintain workforce schedules for all active projects.
• Coordinate staffing assignments based on project requirements, employee qualifications, availability, and business priorities.
• Manage employee deployments, rotations, mobilizations, and demobilizations.
• Monitor project staffing levels and proactively identify resource shortages or surpluses.
• Adjust staffing plans in response to project schedule changes, client requests, delays, accelerations, or emergency coverage needs.
• Ensure all projects maintain adequate staffing coverage while maximizing workforce utilization.
• Coordinate weekly staffing reviews with Operations and Project Leadership teams.
• Maintain visibility into workforce capacity across all regions and projects.

Resource Allocation & Workforce Management

• Maintain an accurate roster of employee qualifications, certifications, training records, and project experience.
• Match personnel to assignments based on technical expertise, certification requirements, leadership level, and development goals.
• Track employee availability, PTO, holidays, training commitments, and travel schedules.
• Assist with workforce forecasting and capacity planning efforts.
• Support employee development by identifying opportunities for advancement, cross-training, and leadership exposure.
• Ensure staffing decisions align with company goals and client expectations.

Employee Engagement & Communication

• Serve as a primary point of contact for field personnel regarding assignments, schedules, travel, and deployment questions.
• Build strong working relationships with field team members and operational leaders.
• Communicate schedule changes and staffing updates promptly and professionally.
• Support employee onboarding by coordinating initial project assignments and deployment logistics.
• Conduct regular outreach to field personnel to maintain engagement and awareness of upcoming opportunities.
• Promote a positive employee experience through proactive communication and responsiveness.

Travel & Logistics Coordination

• Coordinate travel arrangements including flights, hotels, rental vehicles, and project mobilization logistics.
• Ensure field personnel receive timely travel information and assignment details.
• Track upcoming mobilizations and ensure all logistical requirements are completed prior to deployment.
• Assist employees with travel-related issues and coordinate resolutions when necessary.
• Work closely with vendors and internal stakeholders to optimize travel efficiency and cost management.

Reporting & Data Management

• Maintain accurate workforce data within scheduling and HR systems.
• Generate weekly, monthly, and quarterly staffing reports.
• Track workforce utilization, project coverage, staffing trends, and employee deployment metrics.
• Develop and maintain dashboards that provide visibility into workforce allocation and project staffing.
• Support executive reporting requirements with accurate and timely workforce data.
• Ensure documentation and records remain current and organized.

Operational Support

• Collaborate closely with Project Managers, Project Directors, Recruiting, Human Resources, and Learning & Development teams.
• Support recruiting efforts by identifying future hiring needs based on projected workload.
• Assist leadership with workforce planning strategies to support business growth.
• Participate in operational meetings and staffing reviews.
• Contribute to process improvement initiatives related to scheduling, workforce management, and operational efficiency.

Qualifications

• Associate's Degree or Bachelor's Degree in Business, Operations, Human Resources, Project Management, or a related field preferred.
• Minimum 3 years of experience in workforce scheduling, operations coordination, logistics, project support, or resource planning.
• Strong proficiency with Microsoft Office Suite, particularly Excel, Outlook, Teams, and SharePoint.
• Excellent organizational and time management skills.
• Strong verbal and written communication abilities.
• Ability to manage multiple priorities simultaneously.
• High level of professionalism and confidentiality.
• Strong problem-solving and decision-making skills.

Preferred

• Experience supporting field-based workforces.
• Experience within construction, commissioning, engineering, mission-critical facilities, manufacturing, aviation, telecommunications, utilities, or similar industries.
• Familiarity with workforce planning software, BambooHR, Power BI, scheduling tools, or ERP systems.
• Experience coordinating travel and logistics for distributed teams.
• Understanding of project-based staffing models.

Key Performance Indicators (KPIs)

Success in this role will be measured by:

• Project staffing coverage maintained at or above 98%.
• Workforce utilization targets achieved.
• Reduced staffing gaps and emergency coverage requirements.
• Timely mobilization and deployment of personnel.
• Accuracy of workforce scheduling data.
• Employee satisfaction with communication and deployment processes.
• Positive feedback from project managers and operational leadership.
• Improved forecasting accuracy and resource planning effectiveness.

Prerequisites for Employment

• Successful background check, including pre-employment drug screening 

• US citizens, permanent residents or any candidate with eligibility to work in the US
  

 

What We Offer

Apollo offers its employees a full benefits package, including: 

• Health and wellness plans (medical, dental, vision, life, disability) 

• Flexible spending accounts 

• Paid time off, holidays, and more 

• Paid parental leave 

• 401K plan with immediate match benefits 

• Employee assistance programs 

• Tuition reimbursement programs 

• Employee discount programs 
     

Apollo challenges the brightest, most talented, and driven individuals in the industry by providing an environment that embraces initiative, diversity, and achievement. We are an Equal Employment Opportunity, Affirmative Action employer supporting women, minorities, veterans and people with disabilities. We participate in the Department of Homeland Security E-Verify program.