ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.
As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.
We have an exciting opportunity for a Team Lead, Site Operations to join ICON's Accellacare team. As a Team Lead, you will lead a team responsible for supporting site-facing activities across clinical studies, with a primary focus in Oncology (Phase II-IV), ensuring consistent, high-quality operational delivery.
This role is with Accellacare, part of ICON's clinical research network, where you’ll play a key role in transforming the clinical trial experience for patients and sponsors alike. Our global site network is designed with one goal in mind: to deliver better access, greater efficiency, and improved outcomes in clinical research.
Location: 100% Onsite at Accellacare Duly Health & Care (multiple sites around Lisle, IL)
Hours: Monday – Friday; 8:00am – 5:00pm (no weekends or holidays)
What You Will Be Doing:
Supervising a team of site operations staff (e.g., Clinical Research Coordinators, Clinical Research Nurses), overseeing daily workloads and priorities
Ensuring timely and accurate completion of site start-up, maintenance, and close-out tasks in line with SOPs and study plans
Monitoring site operations metrics and contributing to actions that improve efficiency and site experience
Collaborating with project management, monitoring, and other functions to resolve site-related issues
Supporting training, development, and performance management of team members
Contributing to the enhancement of site operations processes, tools, and documentation
Your Profile:
Oncology Clinical Research industry experience
3+ years of experience in clinical site operations, site support, or clinical operations
Prior lead or mentoring responsibilities preferred
Good understanding of clinical trial processes, GCP, and site documentation requirements
Strong leadership, communication, and organizational skills
Ability to manage multiple studies and priorities in a fast-paced environment
Collaborative, solution-oriented mindset with focus on quality and customer service
Bachelor’s degree in life sciences, healthcare, business, or a related field
#LI-TP1
#LI-Accellacare
#LI-Onsite
Employment with ICON is contingent upon having the legal right to work in the country where the role is based.
Rewards & Benefits
ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.
Benefits may include:
Benefits may vary depending on role and location.
Visit our careers site to read more about the benefits ICON offers.
Inclusion and Accessibility
ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.
If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.
Salary Range
$68,616.00-$85,770.00Are you a current ICON Employee? Please click here to apply