Supply Chain Advisor

Who we are?

Richelieu Hardware is a North American leader and a change agent in a creative and dynamic industry. We are an importer, distributor, and manufacturer of specialty hardware and complementary products.

Our customers – Over 120,000 customers in North America: manufacturers of kitchen and bathroom cabinets, storage and closets, residential and office furniture, residential and commercial woodworking, as well as hardware retailers including large renovation centers.

Our team – 3,200 people, of which nearly half are dedicated to sales and marketing and over 50% are Richelieu shareholders.

How about joining a leading company in specialty hardware in North America, publicly traded and with continuous growth for 50 years!

Richelieu Hardware is seeking a Supply Chain Advisor for the Head Office located in Ville Saint‑Laurent.

We are looking to fill a Supply Chain Advisor position to support our team dedicated to strategic projects. These projects may involve distribution networks, logistics flows, systems, and operational processes.

In this role, you will act as a business partner for various supply chain functions by conducting complex analyses, identifying improvement opportunities, and contributing to the design of solutions that optimize operations and support the company’s growth.

You will actively participate in a variety of supply chain–related projects. You will be required to combine data analysis, operational understanding, and project management to transform data into concrete and measurable recommendations.

You will also play a key role in supporting users during the implementation of new solutions by assisting with training, communication, and adoption of new processes and tools.

More specifically, the main responsibilities of the role include:Project Participation and Strategic Impact

• Participate in projects that have a direct impact on the company’s growth
• Contribute to the evolution of the North American distribution network
• Work with large data sets and advanced analytical tools
• Influence business decisions through quantitative and operational analyses
• Collaborate with multiple teams across Canada and the United States
• Grow within an environment that promotes innovation, continuous improvement, and autonomy
  
  

Key ResponsibilitiesOperational Analysis and Optimization

• Collect, analyze, and interpret data related to supply chain operations
• Conduct analyses to identify opportunities to improve performance, service levels, and costs
• Develop and maintain dashboards, KPIs, and decision‑support tools
• Perform scenario analyses and provide recommendations based on data and operational needs
• Produce reports and presentations to support decision‑making and initiative tracking
  
  

Projects and Operational Transformation

• Act as a lead or key contributor on various supply chain project components
• Participate in defining business requirements and evaluating potential solutions
• Coordinate project activities and ensure follow‑up on deliverables, timelines, and risks
• Participate in validation, implementation, and benefits‑measurement activities for deployed solutions
• Produce reports, analyses, or dashboards to support decision‑making and project monitoring
  
  

Operational Support and User Enablement

• Support users in adopting systems, tools, and operational best practices
• Provide assistance to operational teams and follow up on process‑ or system‑related issues
• Prepare and maintain tools, procedures, user guides, and operational documentation
• Deliver training to users on existing tools, systems, and processes
  
  

Consulting, Continuous Improvement, and Network Optimization

• Conduct operational diagnostics across different sectors of the organization
• Map and analyze current processes to identify optimization opportunities
• Facilitate workshops with stakeholders
• Provide recommendations based on data, field observations, and industry best practices
• Participate in network optimization studies, logistics modeling, or capacity analyses when required
• Contribute to scenario evaluations related to distribution networks, logistics flows, and inventory strategies
  
  

Requirements

• Bachelor’s degree in Business Administration (Operations & Logistics Management), Industrial Engineering, Operations Research, Business Analytics, or a related field
• Minimum of 3 to 5 years of relevant experience in supply chain, continuous improvement, consulting, or business analysis
• Demonstrated experience in data analysis, visualization, and interpretation applied to operations and supply chain
• Experience supporting users, delivering training, or providing operational support
• Experience managing or coordinating multidisciplinary projects
• Experience in network optimization, logistics modeling, or capacity studies
• Strong knowledge of distribution, procurement, inventory, and transportation processes
• Advanced proficiency in Excel and data visualization tools (Power BI or equivalent)
• Knowledge of SQL, Python, or other analytical tools (an asset)
• Solid understanding of ERP, WMS, and TMS systems
• Bilingual (French and English), both spoken and written
• Occasional availability to travel to our divisions across Canada and the United States
  
  

What We Offer

• A Canadian flagship: As a company with proud roots in Quebec but present in Canada and the United States, we enjoy excellent recognition and a great reputation.
• A mature and stable company: With more than 50 years of experience in the market, we offer the trust and organizational strength needed for a safe working environment.
• Continuous growth: With strong financial health, our business is constantly expanding, opening future opportunities for all.
• Competitive compensation: We offer competitive base compensation based on the market.
• Opportunity to become a shareholder: We believe in the involvement of our employees and offer them the opportunity to become shareholders.
• Work-life balance: We value a healthy and flexible work environment, allowing everyone to achieve a work-life balance.
• Quality products: We are committed to offering products of exceptional quality, thus satisfying our most demanding customers.
• Opportunity to grow: We encourage career opportunities and continuing education for the professional development of our employees.
  
  

Are you interested in this position? We invite you to visit our corporate website at https://www.richelieu.com/emplois to submit your

We thank all candidates for their interest, however, we will only communicate with candidates selected for the pre-selection process.