Supplier Relationship Manager

Supplier Relationship Manager   What We Need   Corpay is seeking a Supplier Relationship Manager to protect and grow monetized supplier spend across Corpay Payables. This role owns strategic supplier engagement for high-value downgrade defense, supplier monetization, and targeted conversion opportunities across card, debit, Corpay Direct/ACH+, enhanced ACH, and other payment modalities. The SRM acts as a commercial problem solver between suppliers, clients, Relationship Managers, Vendor Retention, Vendor Enrollment, Operations, Product, Risk, and Payment Operations. The role requires strong negotiation skills, disciplined follow-up, and the ability to use spend data, supplier context, and customer influence to retain card acceptance, down-sell to other monetized products when needed, and improve the supplier experience.   Primary Purpose Responsible for protecting high-value card and debit spend by proactively managing supplier-initiated surcharging concerns, conditional acceptance requests, and other payment-method changes. Increase monetized spend by converting qualified ACH/check suppliers to card, debit, Corpay Direct/ACH+, enhanced ACH, or other approved monetized payment solutions. Develop repeatable supplier relationship practices, including supplier texture documentation, executive outreach, RM/client pull-in, save tagging, and feedback loops to Product and Operations.     How We Work As a Supplier Relationship Manager Corpay will set you up for success by providing: Home office set up  Company-issued equipment + remote access  Monthly home internet stipend     Role Responsibilities The responsibilities of the role will include:   Retention and Downgrade Defense Manage Tier 2 and other assigned high-value downgrade cases, including suppliers with significant LTM spend, new fee notices, modality-change requests, portal/IVR friction, or multi-customer impact. Lead supplier outreach by phone, email, and video to understand the reason for downgrade pressure and negotiate a path to retain card, debit, or another monetized payment method. Use RM and client leverage where appropriate, including decision-maker identification, customer relationship context, terms discussion, volume influence, and competitive-supplier options. Document saves, downgrades, rationale, next steps, and follow-up commitments in Salesforce, OpsToolkit, SRM trackers, and other approved systems.   Supplier Monetization and Offensive Growth Work targeted supplier populations, including never-on-card suppliers, recent downgrades, ACH/check suppliers, declined card suppliers, and suppliers with material future payment opportunity. Pitch the right payment solution based on supplier economics, remittance needs, fraud concerns, transaction size, payment frequency, operational workflow, and customer relationship dynamics. Use approved pricing ranges and escalation paths for Corpay Select Rates, debit, Corpay Direct/ACH+, enhanced ACH, and other available products. Track full-funnel activity including calls, contacts, decision makers reached, objections, enrollments, saved suppliers, post-save spend, and annualized settled spend.   Strategic Supplier Relationship Management Build relationships with high-value and enterprise suppliers, including suppliers with complex parent/child structures, multiple MIDs/CVs, conditional acceptance rules, and recurring support needs. Develop supplier management plans that capture payment preferences, fee sensitivity, portal needs, remittance requirements, decision makers, client concentration, and prior downgrade history. Conduct regular check-ins or business reviews with assigned strategic suppliers where recurring touchpoints can reduce friction and improve long-term acceptance.   Cross-Functional Execution Partner with Vendor Retention, Vendor Enrollment, Enterprise Supplier Support, Relationship Management, Client Relationship Management, Payment Operations, Risk, Product, Data/Analytics, and Sales Operations. Identify process gaps such as unsupported supplier terms, payment-method overwrites, Reltio/default-payment changes, CSE issues, supplier linking needs, and reporting limitations. Translate recurring supplier objections and operational blockers into playbook updates, product requirements, training topics, and leadership readouts.   Qualifications & Skills Bachelor's degree preferred, or equivalent experience in business, payments, operations, finance, sales, supplier enablement, merchant services, or a related field. 6-8 years experience in B2B payments, supplier enablement, supplier relationship management, merchant services, fintech, accounts payable, accounts receivable, treasury, or complex B2B sales. Demonstrated ability to negotiate with external partners while balancing supplier experience, client expectations, revenue protection, and operational feasibility. Experience managing complex, enterprise-level supplier or partner discussions with multiple stakeholders, competing objectives, and material financial exposure. Strong financial and commercial acumen, including comfort with settled spend, LTM spend, interchange, rebate economics, supplier pricing, net revenue, and payment modality tradeoffs. Comfort working with CRM/case-management systems, Excel-based trackers, Power BI or similar reporting, and structured call documentation. Ability to interpret supplier spend, transaction history, modality mix, customer concentration, and post-save performance to prioritize activity. B2B payments, fintech, merchant processing, or supplier-network experience strongly preferred.   Benefits & Perks Medical, Dental & Vision benefits available the 1st month after hire Automatic enrollment into our 401k plan (subject to eligibility requirements) Virtual fitness classes offered company-wide Robust PTO offerings including: major holidays, vacation, sick, personal, & volunteer time Employee discounts with major providers (i.e. wireless, gym, car rental, etc.) Philanthropic support with both local and national organizations Fun culture with company-wide contests and prizes     Pay Transparency This salary range is provided for locations which require such disclosure. Where a position or applicant may fall in a particular wage range depends on a number of factors including but not limited to skill sets, experience training licenses and certifications (if applicable), and other business and organization needs. The disclosed range has not been adjusted for the applicable geographic markets. At Corpay it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions depend on the facts and circumstances of each case. The estimate of the minimum and maximum salary range is $65-$90k.   #LI-SN1