Supervisor of Food Service (Communications & Operations)

Job Title:Supervisor of Food Service (Communications & Operations)

Reports To: Director of Food Service

Contract Length: 252 Days

Exempt/Nonexempt: Exempt

Department: Food Service

Last Updated: February 2026

Reynoldsburg City Schools is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. At Reynoldsburg, our educators embody the principles outlined in Our Portrait of an Educator, inspiring students to innovate, collaborate, and excel. For more information, visit https://www.reyn.org/about-rcs/mission-vision-values.

Primary Job Function: The Reynoldsburg City Schools’ Supervisor of Food Service (Communications & Operations) is responsible for serving as the Supervisor of Food Service under the direction of the Director of Food Service. The role performs a variety of duties in the Food Service office, including assisting in managing the food service program, managing communications with parents and community, managing marketing materials, and related duties as required.

Minimum Qualifications:

• High School diploma or equivalent.
• Five (5) years of relevant school nutrition program experience.
• Four (4) years of clerical experience.
• Three (3) years of successful experience in communications department duties.
• Three (3) years of experience using Photoshop, Corel Draw, or other design software.
• ServSafe Certified through the National Restaurant Association and accreditation by the American National Standards Institute Conference for Food Protection.
• Supervisory experience in institutional food management, large quantity food preparation and service, or school food service management.
• Extensive knowledge of appropriate laws and regulations regarding food service.
• Experience with online point of sale (POS) software.
• Valid Motor Vehicle Operator's license.

Preferred Qualifications:

• Experience working with diverse populations.
• In-depth knowledge of best writing and messaging practices for business correspondence, public relations, advertising, marketing, and social media.

Essential Duties and Responsibilities: Primary functions may include the following duties, responsibilities, skills, abilities, and other characteristics. This list of tasks is ILLUSTRATIVE ONLY and is not intended to be a comprehensive listing of tasks performed by all positions within this classification.

Program Administration and Compliance

• Assists in administering all food programs to ensure compliance with federal, state, county, city, and district policies, regulations, and standards.
• Prepares financial reports, federal and state reports, district reports, and other necessary correspondence.
• Assists with annual audits and preparation for the State Administration Review.
• Compiles and files data for the district for Summer EBT payouts to families.
• Performs Direct Certifications (ODDEX) several times a year.

Communication and Community Outreach

• Coordinates and oversees the translation of all Food Service communication to ensure accessibility in primary languages spoken by families.
• Establishes and oversees community outreach events.
• Creates marketing materials including breakfast and lunch menus, special lunch days, and contest flyers.
• Enhances social media presence and creates a marketing strategy.
• Updates district website with current Food Services information adhering to district brand standards.
• Coordinates the appearance and consistency of all print and electronic departmental material.

Nutritional Planning and Data Management

• Assists with menu and nutrition planning to ensure USDA meal pattern compliance.
• Inputs and maintains up-to-date nutritional data in the Health-e-Pro online menu platform.
• Reviews and monitors Health-e-Pro production records and assists Head Cooks to ensure guidelines are followed.
• Establishes and oversees contests to increase participation for National School Breakfast and Lunch weeks.

Staff and Office Operations

• Tracks Professional Standards for all food service staff to ensure yearly continued education is met.
• Adds new employees to the Point of Sale system.
• Prepares beginning of the year folders for cooks including calendars, policies, pay schedules, and contact lists.
• Places food orders with vendors as needed.
• Obtains substitute staff and works in kitchens during substitute shortages.
• Collects documentation for the Serving Up Success employee recognition program.

Student and Family Services

• Coordinates the Summer school breakfast and lunch program.
• Manages end-of-year communications for senior families regarding lunch account balances, donations, or refunds.
• Processes refunds for families who move out of the district.
• Coordinates with Payschools to select families for income verification and manages the outreach process.

Professionalism and Committee Oversight

• Oversees the Wellness Committee.
• Stays current on positioning and marketing of other school district nutrition programs.
• Completes required annual Continued Education, Civil Rights training, and HACCP training.
• Maintains outstanding attendance and punctuality.

Knowledge, Skills and Abilities

Knowledge of:

• School lunch program regulations.
• Food handling, safety, and sanitation regulations.
• English grammar, spelling, and punctuation.
• Word processing, spreadsheet, and database management applications.

Skilled in:

• Exercising tact and discretion when communicating with students, parents, staff, and the public.
• Proper telephone techniques.
• Organizational and problem-solving skills.
• Effective, active listening.

Ability to:

• Maintain respect at all times for confidential information.
• Maintain accurate records and complex filing systems.
• Coordinate activities within timelines.
• Work effectively with others.
• Communicate ideas and directives clearly both orally and in writing.
• Be flexible and adaptable to changing situations.

PHYSICAL DEMANDS & WORKING CONDITIONS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions in keeping with law.

Physical Demands – While performing the duties of this job, the employee is regularly required to communicate with others. The employee is required to sit, stand, walk, talk, hear, see, read, speak, reach, stretch with hands and arms, stoop, crouch, climb, and kneel. While performing the duties of this job the employee must be able to push, pull, lift and carry office supplies and materials up to a maximum of fifty pounds on occasion.

Working Conditions – The employee in this position may experience occasional exposure to heat and humidity. The employee may also be required to interact with unruly children. The employee shall remain free of any alcohol or non-prescribed controlled substance use in the workplace.

Driving Requirement – This position may require driving and the operation of a vehicle in inclement weather conditions.

This job description is subject to change and in no manner states or implies that these are the only duties and responsibilities to be performed by the employee. The employee will be required to follow the instructions and perform the duties required by the employee’s supervisor and or appointing authority.