About Broccoli AI

Broccoli AI is building the AI operating system for home service businesses.

We work with plumbing, HVAC, and electrical contractors — the people who keep homes running — and we replace fragmented tools and manual workflows with AI agents that actually do the work.

Our AI assistants answer phones, book jobs, follow up with customers, and drive revenue — fully integrated into systems like ServiceTitan.

We started by going door-to-door, meeting 100+ contractors, and understanding how these businesses actually run. That shaped everything we’ve built. Today:

• Hundreds of contractors use Broccoli to run their front office

• We’ve grown from $0 → millions in ARR in under a year

• We’re trusted by both single-location operators and the largest PE-backed roll-ups

• Raised $25M+ from Khosla Ventures and YC

The Role

Broccoli is forming a foundational Strategy & Operations team at the center of the company. This team owns the systems, processes, and analysis that enable our executive leadership, account teams, and sales teams to succeed as we scale the business.

We are hiring multiple team members and the team is organized around three pillars: GTM Strategy & Enablement, Post-Sales Strategy & Operations, Executive Planning & Analytics.

What You’ll Do

GTM Strategy & Enablement

• Create ROI dashboards and sales enablement materials

• Define target customer segments and GTM strategy

• Lead pricing and packaging decisions

• Create partnerships, referral, and other programs

Post-Sales Strategy & Operations

• Build account dashboards and health metrics

• Design the account planning process

• Set cross-sell targets and incentive structures

• Create ROI reporting to support retention and expansion

• Partner with marketing to drive cross-sell

Executive Planning & Analytics

• Build and own executive KPI dashboards

• Set targets and track performance

• Prepare board and investor materials

• Drive special projects and ad hoc analysis

What We’re Looking For

• 3–5+ years of experience at a top-tier consulting firm such as McKinsey, Bain, or BCG (also open to externships / secondments)

• Strong analytical skills and a structured approach to problem solving

• High-ownership mindset with a bias toward action and execution

• Clear, effective executive communication (both written and verbal)

• Excited to work in-office in San Francisco with the team

Bonus

• 1-2 years experience at a high-growth startup