Sr. Director, Mexico Operations

Estes Forwarding Worldwide (EFW) is a leading domestic and international freight forwarder in the United States, providing customized logistics and warehousing solutions for clients around the world and across all industries via air, ground, and ocean freight. A subsidiary of Estes Express lines with corporate located in Richmond, Virginia, EFW is uniquely backed by Estes Express Lines’ extensive line haul network providing EFW clients with a hybrid transportation network. The company has received industry awards, including Specialty Carrier of the Year and E-Commerce Delivery Carrier of the Year, and has been recognized by Global Trade Americas as a leading 3PL to watch.

We are proud to offer highly competitive pay and a comprehensive benefits package, including:

• Paid vacation, sick time, and holidays
• 401(k) plan with company match
• Medical, dental, and vision insurance
• Short- and long-term disability plans
• Life and accidental death & dismemberment insurance
• Job referral bonus program

The Sr. Director, Mexico Operations will report directly to the SVP, International Operations. This position will oversee target trade lanes between Mexico, United States, and other EFW trading partners globally to and from Mexico. The position will also lead EFW Mexico operations, EFW Mexico sales personnel, and focus on Mexico business development opportunities along with marketing strategies. The Sr. Director, Mexico Operations will visit key U.S. and Mexican markets to analyze local operations and local conditions. The Sr. Director, Mexico Operations will partner with the EFW sales department to win new business and communicate with our operation leaders on Mexican market conditions, business observations, and customer feedback. Finally, the position will develop and maintain vendor relationships to increase capacity to accommodate sales within this trade lane.

To perform this job successfully, an individual must satisfactorily perform each essential duty.  Reasonable accommodations will be made to enable individuals with disabilities to perform the essential duties.

• Oversee and Manage the Financial and P&L ownership of the current EFW Mexico division.
• Manage EFW Mexico operations and sales personnel.
• Collaborate with Estes Express Mexico division to develop new/joint business opportunities.
• Develop and maintain a regional share of business for international clients within Mexico.
• Lead the sales team across the organization to sell customized solutions to and from Mexico for airfreight, trans-border FTL and LTL, rail, customs brokerage, ocean freight, and drayage to small, medium and multi-national companies.
• Analyze Mexico related market conditions to ensure pricing and service development including sharing competitive developments across the company marketing and sales organization.
• Gather business intelligence from customers and other sources to identify High-Value-Targets within Mexico.
• Provide leadership and support to the extended sales team to maintain and grow book of business specific to Mexico.
• Direct the implementation of new customers within Mexico by coordinating the integration of relevant team members.
• Maintain and develop the Mexico business strategy and conduct the required periodic conference calls with all pertinent stakeholders.
• Oversee sales revenue generation, profit and/or expense objectives for Mexico.
• Drive and execute all pricing related inquiries for Mexico.
• Manage all specialist/coordinator positions reporting directly to the Director, Mexico Operations.
• Comply with company C-TPAT and TSA security procedures.
• Perform other duties as assigned.

The qualifications listed below are representative of the minimum knowledge, skill, and/or ability required.

SKILLS AND ABILITIES

• Intermediate proficiency in Microsoft Office, internet, web-based, and job specific software applications.
• Ability to establish and maintain effective working relationships with employees, other agencies, and the public.
• Ability to develop and use collaborative relationships to accomplish work goals; develop individual relationships by listening, sharing ideas, and appreciating others' efforts.
• Maintain stable performance under pressure or opposition; handling stress in a manner that is acceptable to others and the organization.
• Use appropriate methods and a flexible interpersonal style to help build a cohesive team and facilitate the completion of team goals.
• Ability to work independently or in a team setting and in a fast-paced environment.
• Ability to plan, organize, and manage multiple projects and set priorities.
• Ability to read and interpret complex business and/or technical documents.
• Ability to write comprehensive reports and detailed business correspondence.
• Ability to work with executives and communicate abstract concepts.
• Ability to present to a high level of the organization and groups outside of the organization.
• Ability to solve problems with complex variables through non-standardized solutions that require independent judgment and analysis. 
• Ability to draw inferences and use deductive reasoning with no prescribed procedures to solve complex problems.
• Must be eligible to work in the United States.
• At this time, EFW will not sponsor a new applicant for employment authorization for this position.
• EFW prides itself on the quality of its employees and as such, candidates who receive a job offer will be required to successfully pass a drug screen and a background check.
• EFW offers an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, ethnicity, color, creed, religion, national origin, age, disability status, protected veteran status, marital status, sexual orientation, gender identity or expression, or any other legally protected status.

SUPERVISION

Position functions autonomously and directly supervises 1-10 employees.  Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws.  Responsibilities may include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

EDUCATION/EXPERIENCE

Minimum of a Bachelor's degree (or equivalent) and 8-10 years of experience.  However, a combination of experience and/or education will be taken into consideration.

LICENSES/CERTIFICATIONS

None required.

TRAVEL

Periodic travel up to 60% required.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties. 

Typically sitting at a desk or table.  Intermittently sitting, standing, walking or stooping.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this job.  Reasonable accommodations will be made to enable individuals with disabilities to perform essential duties. 

Normal office situation.

EFW is an Equal Opportunity Employer, Minorities/Female/Disabled/Veteran.