Shuttle Bus Operations Manager

Position Summary: ABM Industries is seeking a reliable and experienced Shuttle Bus Operations Manager to oversee shuttle operations. In this role, you’ll monitor day-to-day route performance, ensure driver compliance, support vehicle operations, and maintain staffing efficiency. Depending on the contractual need this could be around or near an airport, commercial building, hospital, sports arena, entertainment venue, educational facility or warehouse.

Compensation: $63k-$65k annual salary (US Dollars). 

The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program

Benefits: ABM offers a comprehensive benefits package.  For information about ABM’s benefits, visit Recruiting Flyer - Staff & Mgmt

Schedule: Must be available for flexible shifts in a 24/7 operation

Key Responsibilities:

· Lead and support shuttle team members, including drivers and fueler/cleaners

· Oversee daily shuttle operations and route performance

· Ensure compliance with safety standards and company policies

· Conduct quality checks and safety observations

· Deliver exceptional customer service to passengers

· Assist with onboarding, training, and team development

· Maintain accurate reports, time sheets, and daily logs

· Address and report performance and disciplinary issues

· Collaborate with management, staff, and clients to ensure operational success

· Rotate buses efficiently to maintain service levels

· Respond promptly to guest inquiries and provide directions

· Must be available for flexible shifts in a 24/7 operation

Qualifications:

· High school diploma or equivalent work experience.

· Valid CDL Class A or B with Passenger Endorsement (required) with no major traffic violations

· 1+ year of related supervisory or transportation experience preferred

· Strong customer service skills

· Proficiency with Microsoft Office and online systems

· Proficient in the English language