Service Operations Manager
Meineke
2 days ago
Full-time
On-site
Indianapolis, Indiana, United States
$43,000 - $52,000 USD yearly
Replies within 24 hours
Benefits:
- Bonus based on performance
- Competitive salary
- Employee discounts
- Opportunity for advancement
- Training & development
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Job description:
Invest in yourself and your career at Meineke Car Care Center. We provide the career guidance, training, & tools to help YOU succeed.
Meineke is looking for an experienced Automotive Service Manager (Advisor). To be successful in this position you will need to be reliable, professional, and ready to make a move toward a long-term career with unlimited earning potential. Our shop is a family, and we treat each employee as such.
Responsibilities:
- Schedule customer service appointments
- Greeting customers in a professional manner
- Accurate write-up of customer concerns
- Convey expected costs and obtain approval for repairs
- Tracking of the vehicle and communicating progress to the customer
- Maintaining excellent customer satisfaction
- Performing any additional task assigned by management
- Automotive Service Advisor / Writer Qualifications:
- Excellent communication skills
- Professional appearance
- Positive attitude
- Strong automotive knowledge or previous automotive-related experience
- Commitment to being a team player
Apply for this stable long-term employment opportunity!
- Maintain accurate records of customer interactions, service history, and repairs performed
- Follow up with customers to ensure satisfaction and address any concerns
- Upsell additional services or accessories as appropriate
- Collaborate with the parts department to order necessary parts for repairs
Requirements:
- Previous experience in automotive service advising or related field preferred
- Strong knowledge of auto body repair, vehicle maintenance, and mechanical systems
- Excellent communication and interpersonal skills
- Ability to build rapport with customers and provide exceptional customer service
- Proficient in using computer software for service writing and estimates
- Detail-oriented with strong organizational skills
- Valid driver's license
Please note that all positions at our centers are paid positions. We value our employees' contributions and offer competitive compensation packages.
If you are passionate about the automotive industry and have a strong desire to help customers, we encourage you to apply for the position of Service Operations Manager. Join our team today!
Compensation: $43,000.00 - $52,000.00 per year
As a leader in the automotive aftermarket, Meineke is constantly looking for driven and talented individuals to join our team. In over 700 shops spanning coast-to-coast, we look for those who share our passion for high quality repair work to help get our customers back on the road.
A career with Meineke means putting your knowledge and hard-earned skills to work in a locally-owned shop. Whether you’re looking for a position as a Shop Manager, Technician, or Service Advisor, Meineke provides opportunities for real-world experience in your local area.