Service Operations Manager ($5k Sign-On)

Lead, Train, and Grow a High-Performing HVAC Service Team at Tin Man Heating & Cooling! Are you a driven leader who knows how to build high‑performing teams? Do you thrive on coaching, motivating, and creating a culture where technicians succeed and customers feel truly cared for? Tin Man Heating & Cooling, a trusted local HVAC expert committed to comfort, integrity, and top‑tier service, is looking for our next HVAC Service Operations Manager!

This isn’t just another management job. This is your chance to lead a team of skilled professionals, uphold the Tin Man standard of service excellence, and strengthen the comfort of homes across our community. If you love leadership, accountability, operational excellence, and developing people, this is the place for you.

Why You’ll Love Being Part of Tin Man

Benefits That Matter:

• Medical, Dental, Vision, Life & Disability
• 401(k) with Company Match
• Paid Time Off & Holidays
• Ongoing Training & Professional Development
• A Supportive, Family‑Oriented Culture
• A Company Known for Honesty, Quality, and Long‑Standing Customer Trust

What You’ll Do:

• Lead, motivate, and inspire a high‑performing HVAC service team.
• Coach technicians to deliver top-quality service and uphold Tin Man’s reputation for excellence.
• Streamline daily operations: scheduling, dispatching, workflow optimization, and efficiency improvements.
• Serve as the key link between customers, field technicians, and office staff to ensure outstanding customer experiences.
• Track and drive performance metrics, identify growth opportunities, and celebrate team success.
• Stay current on industry trends and ensure the team is equipped with cutting‑edge knowledge and training.

What You Bring:

• Proven leadership experience in home services, field operations, or similar team‑focused industries.
• A passion for coaching, mentoring, and building a positive, winning team culture.
• Strong operational skills with a focus on efficiency and customer satisfaction.
• Ability to coach technicians on service, communication, and sales best practices.
• Excellent organizational and communication abilities.
• A valid driver’s license and ability to pass background/drug screening.

Ready to Lead a Team That Delivers Comfort and Excellence Every Day?

We welcome applicants of all backgrounds and provide equal employment opportunities regardless of race, ethnicity, religion, marital status, gender, gender identity, citizenship status, age, veteran status, or disability. Only qualified candidates will be contacted.