Service Dispatcher

Responsibilities Work safely following company policies and guidelines Dispatch a group of technicians using HTS software and web-based programs as needed Dispatch work orders/trips daily, following up on missing information (i.e.) site contacts etc. Attach documents to trips Provide support to technicians for required Materials/Parts follow up, address information, alternate site contacts, contractor info, review of previous visit findings Technician support for purchase orders, job information etc. Confirm Parts info/Location/coordination as needed. Follow up on part ETA/Orders placed by field technicians. Reviewing and Dispatching incoming Service Requests (answering phone calls/Traxits/emails/etc.) Enter Time Entries for Technicians (Stat Holidays/On -Call) Follow up on missing technicians reports Maintain Dispatch Dashboard (placeholders/School/Trainings) Other duties as assigned   Qualifications/Skills: High level of commitment to customer service Minimum 1 year dispatch experience  Strong Computer skills Excellent problem solving skills, interpersonal and communication skills Requires a self-motivated team player capable of managing multiple priorities Ability to work both individually and in a team environment Be a self-starter with a focus to contribute and succeed Contract Role: 7-12 months Salary: $50-$62k