Senior Vice President of Operations - Mid Atlantic

Who We Are

AIR Communities owns and operates best-in-class apartment communities in major markets across the country. Our communities are managed by team members who are passionate about providing world class customer service to our residents.

Why AIR

At AIR Communities, we are all leaders.  We come to work every day prepared to lead ourselves well, help others succeed, and drive the business forward with ownership and speed. This role offers a unique opportunity to shape AIR’s presence in new markets while delivering meaningful impact for residents, teammates, and the organization.

AIR Communities is seeking a strategic, high-impact Senior Vice President of Operations to lead our growing Mid-Atlantic region, including Atlanta, Nashville, North Carolina, South Carolina, and future market expansion. This executive will drive regional performance, strengthen leadership capability, and ensure our communities deliver an elevated resident experience while achieving strong financial and operational results.

This is a visible enterprise leadership role for a proven operator who can translate strategy into execution, align teams across multiple markets, and lead through growth and change with accountability, sound judgment, and credibility.

What You’ll Own

• Lead operations for a multi-market portfolio of apartment communities, with accountability for financial performance, resident experience, operational excellence, risk management, and talent outcomes.
• Set and execute regional strategy aligned to company priorities, balancing immediate performance with long-term growth.
• Partner across functions to align priorities, allocate resources, and drive consistent execution across diverse markets.
• Build and develop high-performing regional and local leadership teams, strengthening succession and organizational capability.
• Improve processes, service delivery, and scalability while maintaining a strong resident and team member experience.
• Lead through complexity, including growth, change, and future market expansion.

What Success Looks Like

• You deliver sustained results across occupancy, revenue, expense management, customer experience, and operational consistency.
• You align leaders across markets and functions to maintain focus, momentum, and accountability.
• You anticipate risk and opportunity early and build the systems and partnerships needed to support growth.
• You improve how the business operates—not just how one portfolio performs.
• You elevate performance around you by developing talent and building strong, accountable teams.

The Leader We’re Looking For

The ideal candidate is an accomplished multi-site operations executive with a track record of leading complex portfolios and delivering results through others. They bring strategic perspective, disciplined execution, and the ability to scale performance while maintaining a strong people and customer focus.

Preferred Experience

• Senior leadership experience in multifamily, real estate, hospitality, retail, or another distributed, service-oriented environment, with a record of improving operating performance and customer outcomes.
• Demonstrated success leading large, geographically dispersed teams across multiple markets or business units, including building strong leaders and sustainable bench strength.
• Proven ownership of budgets, operational performance, and strategic initiatives at regional or enterprise scale, with measurable impact on revenue, expense management, and execution.
• Successful leadership through growth, change, and market expansion, including building structure, clarity, and capability for future scale.
• Bachelor’s degree or equivalent relevant experience required; advanced degree is a plus.

Core Leadership Capabilities

• Enterprise leadership: Able to lead across regions, functions, and stakeholder groups with a whole-business mindset.
• Strategic and operational judgment: Comfortable making high-impact decisions, setting direction, and driving disciplined execution.
• Sustained performance: Proven ability to deliver results over time and through changing conditions.
• Talent leadership: Builds strong teams, develops senior leaders, and creates succession depth.
• Influence and communication: Brings credibility, transparency, and sound judgment to executive-level communication and decision-making.
• Learning agility and resilience: Adapts quickly, remains effective through ambiguity, and uses evidence to guide decisions.
• Values-based leadership: Leads with integrity, respect, collaboration, customer focus, and performance.

Work Environment & Travel

This role operates in a professional office and field environment and requires regular travel throughout the region to support communities, leaders, and market expansion efforts. The position also involves time at a desk and on a computer, participation in meetings, and engagement with teams and stakeholders across multiple locations.

AIR Communities is committed to providing reasonable accommodations for qualified individuals and to fostering a fair, inclusive hiring process.

Benefits

• Total Compensation will be based on experience and responsibilities.
• Paid time off including vacation, sick time, and 14 holidays.
• Medical, dental, vision, and life insurance options, HSA/FSA plans, short and long-term disability paid by the company.
• An Apartment Benefit option is available to live on-site at the community you are working
• 401(k) plan with up to 6% employer match.
• Paid parental leave of up to 16 weeks.
• Tuition assistance program and up to 100% reimbursement for job-related certifications and licenses.
• 15 hours of paid time annually for community service.
• Commuter benefits and pet insurance.
• Consumer discounts on various products and services.
• Opportunities for ongoing professional development, leadership training, and career growth.

Application Deadline: The initial deadline for applications is 6/7/2026. Applications submitted after this date may still be considered on a rolling basis until the position/program is filled. We encourage all interested candidates to apply as early as possible. If a final decision has not been made by the initial deadline, subsequent applications will be reviewed as they are received.

Candidates extended an offer will be required to undergo pre-employment screening that includes checking references, a four-panel drug screening that excludes marijuana testing, employment verification & criminal background check.

AIR values diversity and provides equal employment opportunities to all employees and applicants for employment. AIR prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.