Senior Supervisor, DC Warehouse

Essential Duties & Responsibilities

• Lead, supervise, and evaluate productivity and accuracy of warehouse personnel in all areas, including receiving, storing, picking, staging, and preparing orders for shipment.
• Oversee and resolve inventory discrepancies related to accuracy, shortages, overages, and damages ensuring corrective and preventive actions are implemented.
• Maintain and enforce high safety standards, adhering to company policies, good manufacturing practices, Food and Drug guidelines, and Drug Enforcement laws, while driving continuous improvement in safety performance
• Direct and adjust workload distribution based on service demands, ensuring operational efficiency.
• Foster cross-team collaboration and ensure daily outbound shipping targets are met through effective coordination and communication.
• Oversee fleet truck routing, dock supervision, and the coordination of inbound and outbound shipments, including TL, LTL, parcel shipments, ensuring service level expectations are met
• Train, mentor, and develop warehouse personnel and subordinate supervisors, ensuring strong understanding of procedures, safety protocols, and operational standards.
• Utilize handheld RF scanners for warehouse tasks, ensuring precise data entry, verification of product details, for accurate inventory management.
• Maintain expertise in Oracle transactions for product lookups, sub-inventory moves, receipts, replenishments, and running BI reports to manage area of responsibility.
•  Lead and support the implementation and sustainment of lean warehouse practices, including 5S methodology and continuous improvement initiatives.
• Ensure general housekeeping duties are performed to maintain a clean and organized warehouse environment and hold teams accountable for standards.
• Work collaboratively within designated teams to support safety initiatives, process improvements, and overall warehouse efficiency at a departmental level.
• Lead special assignments and operational initiatives as needed to support business objectives.

Knowledge & Skills

• Computer knowledge-proficient in MS office applications i.e. word, excel with the ability to analyze operational data and generate performance reports.
• Warehouse management systems experience (i.e. Oracle EBS) demonstrated capability to troubleshoot issues, optimize workflows, and guide others in system utilization.
• Experience using forklift equipment
• Good verbal and written communication skills with the ability to convey direction to supervisors and staff and communicate operational priorities to leadership.
• Detail and process oriented with a strong ability to identify gaps, implement improvements, and enforce process discipline. 
• Proven ability to operate as a team player while providing leadership, support, and accountability across multiple work teams. 
• Excellent problem-solving skills with the ability to make sound decisions in fast‑paced or escalated situations.
• Proven interpersonal skills to effectively train employees with systems, processes and procedures and to coach subordinate supervisors in developing their teams.
• A positive, professional attitude with the ability to coach, lead and mentor staff and drive a high‑performance culture across all outbound operations. 

Minimum Qualifications, Education & Experience 

• Must be at least 18 years of age
• High School Diploma or GED equivalent required
• Associate’s degree from an accredited college or university is preferred
• 5+ years of warehousing experience across 2 or more functional areas (e.g., receiving, inventory control, shipping, or returns), including at least 1 year of formal leadership or lead/supervisory experience. 

Work Environment

• Stand and/or walk during shifts for extended periods of time.
• Lift and move up to 50 lbs.
• Ability to bend, twist, reach above the head, kneel, crouch and/or stretch during shift work hours.