Senior Sales Operations Analyst
Equinix
3 days ago
Full-time
On-site
Toronto, Canada
- The Channel Sales Strategy and Operations Senior Analyst plays a critical role in leveraging data and technology to support the channel sales organization, diagnose issues, and design solutions
- Participates in the annual channel sales planning process for the Americas region (e.g., partner segmentation, territory design, quota setting, account planning, etc.)
- Contributes to the development of channel sales growth strategies within partner verticals and territories
- Works with senior management to identify and prioritize key channel initiatives across partner types (distributors, resellers, MSPs, GSIs, TSDs)
- Provides support on cross-functional projects targeted at improving channel funnel growth and sales productivity
- Analyzes data to evaluate program effectiveness and makes recommendations for improvements
- Conducts data analysis to support Channel Sales leadership and collaborates frequently with Partner Sales Managers
- Collects, validates and organizes data to support channel-specific reporting and dashboard production
- Performs modeling and sensitivity analyses to evaluate options and guide management decision-making
- Executes global channel or cross-department process improvements
- Identifies opportunities to improve/automate new and existing channel sales operations processes
- Works independently with other team members and other departments (sales, marketing, finance, IT, customer support) on system integration/upgrade projects
- Leads projects and implementation
- Supports UAT for processes and systems at the regional level, and provides feedback and suggestions representing the channel sales organization
- Supports the channel sales organization in Sales Operations related matters
- Investigates issue escalations
- Provides system training to Channel Sales Teams as required
- Ensures the smooth running of established channel sales processes