Security Installation Operations Manager

Build your best future with the Johnson Controls team.

As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet.  Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!

 What we offer

• Competitive base salary and a comprehensive bonus program.
• Three weeks paid vacation in a calendar year/holidays/sick time/three PTO days in a calendar year.
• Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one.
• Extensive product and on the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy
• Company vehicle depending on the position (Decal or Non-decal)
• Providing Scheduling and management support.
• JCI Employee discount programs (The Loop by Perk Spot)

What you will do
Under general direction, manages the capacity and staffing of the Install Team, leads the professional development and adherence to contract performance by using best business practices through effective management and mentoring of the operations staff. Establishes team objectives and manages team efforts to achieve assigned productivity.  Drives compliance to the JCI Safety Program for employees and subcontractors. Hires, retains, performance manages, and plans for career development of direct reports. Prepares and delivers clear performance expectations, performance reviews and development plans for direct reports. Depending on span of control, self performs project & construction management duties.

How you will do it

• Drives project excellence in all area teams.
• Act as the ultimate owner in your market for all things security installation by supporting your team, our customers, the Market General Manager and owning the results.
• Drives accountability for projects revenue and executed margin results by domain.
• Ensures safety, integrity, and ethics excellence in the area projects teams
• Drives forecasting and actualization of projects revenue and executed margin against forecast/plan across the area.
• Conducts on-site safety observations and coaching of team members and subcontractors.
• Participate in customer meetings to support sales and resolve customer escalations.
• Perform regular on-site quality inspections of work performed by our technicians and subcontractors and address substandard work execution through coaching and assigned training and development.
• Assures work force levels are appropriate across the area, by trade, by domain.  Makes upward and downward adjustments monthly as needed.
• Assures installation operating cadence is consistent and functional in all local teams.
• Coaches and develops team members on all areas of performance.
• Collaborates with the regional and wider market teams to assure all projects are properly staffed and there is a seamless delivery across the area.
• Collaborates with Sales and Service leaders with the goal of operating as 1 team withing the market. The ability to form strong positive relationships with our counterparts as well as our customers will be necessary to be successful in this role.
• Pulls in SWAT/Subject Matter Experts for areas as needed based on identified weaknesses.
• Champions changes and Global JCI initiatives.
• Provides feedback to Leadership for market trends, what is/isn’t working well, area needs and program deficiencies.
• Participates in both Customer accounts and large, high priority opportunity pursuits by collaborating with Sales and the Market General Manager.
• Serves as an active member in the community.
• Company Values – Integrity first, purpose led, customer driven, future focused and one team.
• Embracing diversity and inclusion with all hiring decisions.
  Able to demonstrate strategic agility.
• Growth and Customer orientation.  Proven growth leader.
• Broad knowledge of the security and life safety industry (experience in one business is a must, multiple businesses is a plus).
• Develop peer relationships within Area and across Areas.
• Drive for results - Successful previous leadership of large P&L’s
• Situational, can meet team members where they are and coach accordingly (i.e. not a one size fits all management style).
• Influential - can drive local teams to adapt behaviors.
• Develop effective teams and motivate.
• Able to travel as required to support the area.
• Travel on average 50% of the time within your local geography. Wilmington, Myrtle Beach, Charleston, & Savannah.

 What we look for

Required

• Bachelor’s degree in Engineering or Business or equivalent work experience.
• Five or more years of progressively more responsible operations management experience in the Installation Industry including five or more years of direct management experience.
• High-level competence in written and verbal communication.
• Strong presentation skills and proficiency in speaking to large audiences.
• Able to lead and direct cross-functional and cross-business unit project teams to achieve business results.
• Ability to lead, manage, mentor, and inspire others. 
• Knowledge of multiple levels with the supply chain org. 
• Polished presentation skills, multi-faceted thinker, and innovator. 
• Strong ability to negotiate, persuade and influence.
• Proficient in software scheduling tools and applications.  High level project management process competencies. 
• Strong proficiency in MS Office (excel, word, power point), Adobe Writer, Visio, MS Project, basic windows environment, and internet business application usage.

 Preferred

• Ten or more years of progressively more responsible operations management experience in the Installation Industry including five or more years of direct management experience. 

HIRING SALARY RANGE: $100,000-140,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role offers a competitive Bonus plan that will take into account individual, group, and corporate performance. This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us.

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Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.