Seasonal Part-Time Operations Coordinator

The Coordinator Operations position plays a critical role as a dispatcher for housekeeping and building trades by fielding and managing calls in the Event Command Post at Citizens Bank Park. 

Pay: 22 an hour

The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data. 

Benefit Information: This position is part-time and will not qualify for benefits

  These calls will be received via phone, two-way radio, text, and relayed verbally by other dispatchers. The coordinator will identify the appropriate team members to expeditiously:

• Dispatch housekeeping, maintenance, safety, and employee issues.
• Deliver enhanced fan and employee experiences.
• Track response status to expedite proper resolutions.
• Coordinate with other departments and agencies to quickly resolve calls.
• Enter information into the incident management system to accurately document activities and promptly close out calls.
• Create work orders in the Computerized Maintenance Management System to promptly address safety, maintenance, and service issues/opportunities.

• Maintain a calm, composed and positive demeanor even when under pressure
• Ability to prioritize calls by evaluating urgency, location and severity
• Speak and write clearly and succinctly
• Use critical thinking skills to assess situations, gather necessary information, and quickly direct appropriate responses to resolve issues
• Support a cohesive and supportive team environment among a diverse workforce
• Possess a general understanding of event operations in a Major League Baseball stadium