School Bus Transportation Secretary

Job Goal: 

The School Bus Transportation Secretary provides administrative and clerical support to the transportation department, focusing on managing communication, scheduling, and record-keeping for school bus routes and drivers. This position requires strong organizational skills, attention to detail, and the ability to handle a fast-paced environment.

QUALIFICATIONS:

• Working knowledge of secretarial procedures and of modern office practices, procedures, and equipment.
• High level of verbal/communication skills. 
• Excellent administrative, organizational, and keyboarding skills are also required. 
• High level of expertise in word processing/spreadsheet programs is essential.
• Must hold a minimum of a high school diploma or its equivalent.
• Must pass a criminal background investigation and drug screen.
• Valid Driver’s License & Evidence of Insurability; and CDL (preferred passenger, school bus, and air brake endorsements or equivalent).

Essential Duties and Responsibilities:

Communication and Coordination:
        •       Act as the main point of contact for parents, drivers, school staff, and other stakeholders.
        •       Address inquiries regarding bus schedules, routes, delays, and other transportation issues.
        •       Relay important information from the transportation department to drivers and parents.

Scheduling and Dispatch Support:
        •       Assist in creating and maintaining daily bus schedules and routes.
        •       Coordinate substitute drivers and arrange coverage when necessary.
        •       Monitor daily route operations, addressing delays or last-minute changes.

Data Entry and Record Keeping:
        •       Maintain accurate records of driver certifications, route changes, vehicle maintenance schedules, and incident     

                  reports.
        •       Update and manage databases related to bus routes, driver assignments, and student transportation needs.
        •       Track and document driver hours and absences for payroll and reporting.

Administrative Support:
        •       Prepare and distribute department memos, notices, and other communication materials.
        •       Process requisitions, invoices, and other financial paperwork related to transportation services.
        •       Assist in managing department files, including confidential driver and student records.

Customer Service:

• Provide a courteous and helpful attitude when interacting with parents, students, and school personnel
• Resolve transportation-related complaints or issues promptly, or escalate them as needed.

Compliance and Safety:
        •       Ensure all transportation operations comply with local, state, and federal regulations.
        •       Assist in maintaining records and documentation related to safety and compliance inspections.

Terms of Employment: 12 months

Evaluation: Performance of this job will be evaluated in accordance with provisions of the Board's policy on Evaluation of Professional Personnel (Bulletin 130).