Sales Operations & Strategy Analyst

About Us: Nestled in the Green Mountains of northern Vermont, Butternut Mountain Farm is a company quietly shaping the landscape of agriculture and food distribution. As one of the largest maple syrup companies in the world, Butternut Mountain Farm works closely with maple sugarmakers to aggregate production to supply markets too large for a single producer. Our customers include leading national retailers across all channels and food manufacturers from emerging brands to fortune 500 CPGs. Extraordinary customer service, quality products, and a genuine commitment to the industry underpin Butternut Mountain Farm’s 50 plus years of connecting maple from tree to table. 

Job Summary: The Sales Operations & Strategy Analyst role is a key member of the Butternut Mountain Farm Sales team, collaborating with internal stakeholders to make the sales process more efficient and profitable while maintaining our high level of service to our customers. As the aficionado for data analytics and sales-enabling technologies like CRM, this team member will be the leader in driving a fact-based selling approach. They will continuously work to streamline the sales process with technology and process updates. This individual will have the opportunity to own limited sales accounts and grow their sales acumen in a supportive, learning environment.

Location: On-Site Morrisville, VT (1 day/week remote flexibility)

Role Impact: With successful integration of this role, we can expect to:

• Reduce lead time to close new business opportunities and implement price changes
• Build deeper strategic customer relationships with category management support
• Improve budgeting and forecasting for sales revenue for downstream business processes
• Target sales activities towards strategic focus areas and higher profit opportunities

Key Responsibilities: 

• Own Syndicated/POS data analytics including regular reports and ad-hoc customer analyses using Byzzer NielsenIQ platform
• Analyze internal sales data using ERP (EPICOR) and front-end BI tool (Epicor Data Analytics) to publish regular reports such as sales KPIs, void reports, and shelf-life analytics.
• Project manage key strategy projects for the sales team, which at the onset may include setting up forecast capabilities, trade spend management tool exploration, and supporting ongoing channel strategy projects (Branded retail, Ingredient).
• Support profit-driving activities such as price change analysis and execution, and trade/promotional spend management. 
• Own Sales@butternutmountainfarm.com distribution list-serve to assign leads and delegate to cross-functional partners as appropriate. Expected to handle a limited number of customer inquiries directly. 
• Quarterback Sales team contributions to budget and forecast, working with cross-functional partners such as Finance and IT.
• Co-lead New Product Development (NPD) process with Operations partner on a weekly call to support new branded and private label product development.
• Drive sales team engagement in newly launched SugarCRM and collaborate with IT to continuously improve tool functionality and capabilities.
• Refresh annual world supply and demand estimates, using a variety of sources, analytics, and calibration to estimate a notoriously non-public industry.
• Support day-to-day activities in specific customer portals, such as Amazon.com.
• Represent the Sales team on monthly DMR calls (Discontinued Materials Report) that tackles aging and slow-moving      products.
• Lead monthly and quarterly forecasting and attainment processes by gathering sales team member input and rolling up into total forecast.
• Generate weekly retail pricing report to track competitive price movement.

Desired Traits:

• Analytical and strategic thinker who can zoom into minute data conversations and zoom out to understand broader context
• Curious about testing and implementing new technologies to improve on current processes
• Problem-solving mindset that wants to go beyond diagnosing a challenge or issue, and be part of the team that identifies and executes the solution
• Team-player mentality, excited to hone your skills at sales in a supportive, learning environment

Qualifications:

• Bachelor’s degree in business, math, economics, marketing, or similar work experience preferred
• 3-5 years’ experience in sales reporting, category management, trade spend management, business intelligence, or syndicated data analysis
• Excellent analytical abilities and attention to detail are essential
• Advanced Excel skills required, PowerPoint proficiency expected
• Hands-on experience with NielsenIQ, Circana/IRI, SPINS or similar syndicated data platform
• Limited travel expectations <5%

Benefits:

• Competitive salary, and benefit package, including medical, dental, vision, life, disability, holidays, and paid time off
• 401K Retirement Plan with company contribution
• Opportunities for professional development and career advancement
• Product discounts and free breakfast for on-site staff

How to Apply: If you thrive on problem-solving, data, and analytics, and seek to advance your career within a closely held family-owned organization, we invite you to submit your resume and cover letter for consideration. We look forward to reviewing your application and getting to know you better. HR@butternutmountainfarm.com