Property Operations Specialist - Atlanta, GA

Dominium is helping tackle the affordable housing crisis – and we’re looking for motivated candidates to join our team and help further our mission. With offices in Minneapolis, Atlanta, Dallas and Phoenix, Dominium is one of the nation’s most respected and innovative affordable housing development and management companies. We create quality, affordable homes and engage with our residents daily to create a strong sense of community and connectivity.

Join us in making a difference in people’s lives every day at a company where you can challenge yourself to develop both personally and professionally.

POSITION SUMMARY:

As a dynamic and results-driven leader, the Property Operations Specialist plays a central role in the improved operations of distressed assets. This individual focuses on bringing properties to operational standards by addressing immediate challenges, implementing strategic solutions, and ensuring the completion of past due tasks. With keen attention to detail and hands-on management, the Property Operations Specialist is dedicated to achieving optimal functionality and performance across all aspects of property operations.

ESSENTIAL FUNCTIONS:

1. This position does not directly manage others; however, the Property Operations Specialist leads and motivates on-site teams and collaborates with cross-functional staff to drive property performance.
2. Implement comprehensive action plans tailored to the unique needs of each distressed site, with a focus on maximizing occupancy, collections, and physical appearance while ensuring full compliance.
3. In the absence of critical site staff, oversee day-to-day property operations while on-site, actively managing and resolving issues as they arise.
4. Identify and communicate opportunities for improvement beyond the immediate scope of the project, escalating findings to the team lead.
5. Monitor project progress and provide regular, clear updates to the team lead, including status of key performance indicators and outstanding action items.
6. Lead and motivate on-site teams in efforts to improve distressed properties, ensuring adherence to Dominium’s operational standards and compliance requirements.
7. Foster a positive and collaborative work environment, engaging team members to contribute to the successful completion of each project.
8. Collaborate closely with cross-functional teams including maintenance, leasing, compliance, and accounting to address property needs holistically.
9. Ensure timely completion of past-due tasks and corrective actions identified during property assessments.
10. Perform additional duties assigned by leadership.

QUALIFICATIONS: (Knowledge, Skills, Abilities, Education, Training and Experience.)

• High school diploma or equivalent required; associate or bachelor’s degree in business, real estate, or a related field preferred.
• Minimum of two to five years of on-site property management experience required.
• Strong knowledge of the Low-Income Housing Tax Credit (LIHTC / Section 42) program and affordable housing compliance requirements.
• Accounting and administrative background helpful; ability to interpret financial reports and operational data.
• Advanced proficiency in Microsoft Office Suite (Word, Excel, Outlook); experience with property management software preferred.
• Expert customer service skills with demonstrated ability to build relationships with residents, prospects, vendors, and team members.
• Strong verbal and written communication skills, with the ability to clearly convey complex information to diverse audiences.
• Ability to quickly assess operational challenges, troubleshoot issues, and produce performance-based results in a fast-paced environment.
• Demonstrated ability to understand and address the varying needs of employees, residents, prospects, and vendors with professionalism and empathy.

About Us: Dominium is a purpose-driven leader in affordable housing. We operate in approximately 20 states, supported by a team of over 1,300 dedicated employees. For more than 50 years, we have delivered excellence in the development and management of affordable housing communities across the United States. Dominium’s values – EDGE: Entrepreneurial Innovation, Developing People, Growth Mindset and Execution – guide us in fulfilling our Purpose: to provide quality, affordable housing that builds Enduring Value for our residents, employees, communities and financial partners. We believe housing provides dignity, and our work has a positive, lasting impact on the lives of individuals and families – often for generations. Our properties last for decades, leaving a lasting impact in the communities where they are located.

We offer a competitive salary, an incentive bonus program, training and development programs, career growth and community volunteer and outreach programs. We also provide a comprehensive benefits package for eligible employees, including Basic Life and AD&D; Employee, Spouse and Child Supplemental Life and AD&D; and Short and Long-Term Disability insurance. We also offer Medical, Dental and Vision coverage, with optional Health Savings Accounts, as well as Medical and Dependent Care Flexible Spending Accounts. We offer Voluntary Benefits (Accident, Critical Illness, Whole Life) and an Employee Assistance Program. Additionally, you have access to a 401(K) plan, Health and Financial Wellness Programs, Paid Time Off including Paid Holidays and Floating Holidays, Paid Parental Leave, Education Reimbursement, Employee Recognition and the Dominium Employee Emergency Fund.

Dominium is committed to providing equal employment opportunities to qualified applicants and employees. Dominium prohibits employment discrimination on race, color, creed, religion, national origin, citizenship, sex (including sexual orientation and gender identity), pregnancy, marital status, familial status, status with regard to public assistance, disability, membership or activity in local commission, veteran status, military status, age, genetic information, union membership, use of lawful consumable products, or any other category protected by applicable state or federal law.

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