Property Care (Landscape Maintenance) Operations Manager

About The Landmark Group

The Landmark Group is an award-winning, high-end landscape company specializing in residential design, construction, property care, and seasonal décor. We are known for quality craftsmanship, strong client relationships, and a professional, values-driven culture.

We are seeking a Property Care Operations Manager to lead the day-to-day execution of our landscape maintenance and Christmas Decor divisions.

Role Overview

The Property Care Operations Manager is responsible for turning plans into action. This is a hands-on leadership role focused on people, process, and performance — ensuring crews are supported, schedules run smoothly, and work is completed accurately and consistently.

This is not a sales role. Success in this position is measured by execution, organization, efficiency, and follow-through.

The role reports directly to the General Manager and works closely with sales, administration, and field leadership.

Key Responsibilities

Operations & Scheduling

• Plan and manage daily and weekly maintenance schedules
• Coordinate crews, equipment, and materials
• Adjust schedules proactively for weather, staffing, and site conditions

Crew Leadership

• Lead and support maintenance foremen and crew members
• Set clear expectations for quality, safety, and professionalism
• Provide direction, accountability, and coaching in the field

Execution & Quality Control

• Ensure work is completed to Landmark standards
• Oversee daily job notes, photos, and reporting
• Conduct site visits and quality checks as required

Invoicing & Job Close-Out

• Ensure work is properly tracked and documented
• Prepare jobs for accurate and timely invoicing
• Work with administration to resolve discrepancies

Systems & Continuous Improvement

• Improve processes, workflows, and consistency across crews
• Identify inefficiencies and recommend improvements
• Help strengthen systems that support long-term growth

Who This Role Is For

• Highly organized, detail-oriented operators
• Confident leaders who enjoy managing people and schedules
• Individuals who take pride in things being done properly
• Problem-solvers who stay calm under pressure
• Professionals who value structure, consistency, and accountability

Experience & Skills

• 3–7+ years in landscape maintenance or field operations
• Prior supervisory or leadership experience
• Strong planning and organizational skills
• Comfortable managing multiple crews and priorities
• Familiarity with job tracking, documentation, and basic invoicing workflows

Reporting Structure

• Reports directly to the General Manager
• Works collaboratively with sales and administration
• Leads maintenance crews and foremen

Why Join The Landmark Group

• Award-winning, respected company with long-term clients
• Clear structure, expectations, and leadership support
• Strong values-based culture
• Opportunity to make a real operational impact
• Competitive compensation based on experience

How to Apply

Please submit your resume and a brief cover letter outlining your experience and interest in the role.