Product Manager - Global Managed Accounts Operations
JPMorganChase
24 hours ago
Full-time
On-site
Columbus, Ohio, United States
Description
As a Product Manager in Global Managed Accounts Operations, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in Global Managed Accounts Operations, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Job responsibilities
- Develops a product strategy and product vision that delivers value to customers
- Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
- Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
-
Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
- Maintain process documentation; recommended improvements and implement best practices
- Drive internal and external communication to improve transparency and radiate program information to stakeholders
- Support operational change and product SMEs; facilitate discussion and conflict resolution across Operations, Technology, Rick, Legal and Compliance stakeholders
Required qualifications, capabilities, and skills
- 5+ years of experience or equivalent expertise in product management or a relevant domain area
- Advanced knowledge of the product development life cycle, design, and data analytics
- Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
-
Experience in strategy implementation related to Asset and Wealth Management Operations
- Strong formal communication skills to help influence stakeholders
- Demonstrated capability to effectively manage multiple changes simultaneously
Preferred qualifications, capabilities, and skills
- Demonstrated prior experience working in a highly matrixed, complex organization
- Thrive in a dynamic, fast-paced work environment
- Proven experience with Intelligent Automation solutions