Procurement Specialist

PROCUREMENT SPECIALIST

 At Vitis Technologies, we believe that success lies in delivering an unparalleled customer experience. We achieve this by recruiting and hiring the most talented, customer-focused individuals with technical expertise in the industry. A positive and enthusiastic attitude, coupled with a commitment to providing the best possible user experience, is essential. Vitis Technologies succeeds in this through our customer-first approach. 

Major Goals and Responsibilities

The Procurement Specialist is responsible for the execution and optimization of the product procurement lifecycle, vendor operations, and product data accuracy. This role ensures that purchasing, inventory, and vendor interactions are efficient, accurate, and aligned with company standards, while providing real-time insights to support product strategy, pricing decisions, and operational improvements. The role works in close partnership with the Vendor & Product Manager to ensure seamless alignment between strategy and execution.

Essential Activities and Responsibilities

Purchasing and Procurement Execution

• Fulfill purchasing requests for products and services
• Track orders to ensure timely delivery and accuracy
• Resolve order issues, discrepancies, and delays

Autotask PSA Product Management

• Maintain and manage product listings within Autotask, ensuring accuracy in product descriptions, pricing, and vendor SKUs
• Support standardization efforts defined by Product Strategy
• Communicate any changes to F&A team to execute changes within Accounting Platform

Inventory Operations

• Monitor stock levels and execute replenishment
• Track inventory across locations and ensure visibility
• Align purchasing behavior with defined inventory targets

Process Improvement & Documentation

• Document procurement workflows and vendor processes
• Identify opportunities to improve speed, accuracy, and efficiency
• Support implementation of new tools and systems

Vendor Operations & Relationship Management (Crossover)

• Meet quarterly with vendors to maintain relationships.
• Communicate with vendors regarding pricing, availability, and order status

Internal Tools/Platform Ownership (Crossover)

• Act as a backup for the Vendor & Product Manager to update pricing and product availability within Autotask/KQM
• Act as a backup to the Vendor & Product Manager to successfully execute Quote Approval, ensuring accurate quote terms and other details

Shared Execution & Operational Oversight (Crossover)

• Review purchasing trends, vendor performance, and operational inefficiencies
• Partner closely with Vendor Operations to improve workflows and execution
• Provide escalation support for vendor issues, pricing discrepancies, and procurement challenges
• Act as a backup for procurement operations when needed

Success Attributes:

• 2–4 years experience in procurement, operations, or MSP environment
• Strong organizational and process management skills
• Excellent communication and vendor management abilities
• Strong attention to detail and data accuracy
• Ability to multitask and manage competing priorities
• Problem-solving mindset with operational awareness
• Experience with PSA systems, inventory tools, or accounting platforms preferred
• Strong work ethic and ownership mentality

Primary People Contacts

• Co-Workers – Vendor & Product Manager, Solution Engineer/Architects, STAMs, Projects team.
• Manager – Technology Alignment Manager
• Technology Vendors – All Applicable
• Technology Partners – All Applicable

Toughest Part of the Job

• Managing multiple orders, vendors, and timelines simultaneously
• Handling vendor delays, errors, and inconsistencies
• Maintaining accuracy across multiple systems
• Navigating processes that may not always be clearly defined
• Balancing speed with accuracy in a high-demand environment

Compensation Method

Base salary plus quarterly bonus based on individual and company performance.