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Practice Manager - Multi-Clinic Operations

AllCare Georgia
Full-time
On-site
Georgia, United States
Full-time
Description

AllCare is hiring a Practice Manager to lead day-to-day operations across 3-5 clinics in a market. This role is for an operator who loves building high-performing teams, standardizing workflows, and keeping clinics running smoothly - with a strong bias for action and ownership.


The role (what you’ll own)

  • Operational oversight across multiple Primary/Immediate Care centers - utilization, quality, patient experience, and profitability
  • Operational ownership of business performance and the success of the clinics
  • Managing, and direct oversite of the performance of clinics which includes monitoring, and driving clinic level team towards key revenue and operational KPIs
  • Manage and provide direct oversight of practice budgets and monitor monthly performance against targets, escalating risks and variances as needed
  • Identify operational and growth opportunities to improve clinic performance
  • Drive performance consistency in partnership with central teams by overseeing scheduling, patient throughput, provider utilization, and center level revenue cycle management processes
  • Direct leadership of non-provider clinic teams (Medical Assistants and center staff) - hiring, coaching, performance management
  • Direct point of contact for providers on center level operational issues, concerns and performance related issues concerning the clinic
  • Clinic execution - scheduling coverage, workflows, supply/inventory, compliance (HIPAA/OSHA), patient escalations
  • Partnership with Providers + Ops leadership to solve problems fast and keep care delivery consistent across sites
  • On-site presence required - expect to be in clinics
  • Multi-site travel is required - up to ~90% across your assigned clinics (Atlanta metro market)

What success looks like (first 60-90 days)

  • Staffing and schedules stabilized across all assigned clinics
  • Standard workflows implemented and consistently followed
  • Clear performance expectations in place - team morale up, avoidable issues down
  • Patient experience escalations decrease and operational KPIs improve

 Please use the following link to access the required survey Allcare Culture Index  Culture Index Survey  

Requirements
  • Have 3+ years of people leadership experience (healthcare strongly preferred)
  • Can run payroll and scheduling rhythms, keep teams accountable, and handle ambiguity
  • Are organized, meticulous, and comfortable in a fast-paced environment
  • Have working knowledge of EMR systems and strong computer skills (Microsoft suite)
  • Understand HIPAA, OSHA, infection control basics and can enforce standards consistently
  • Bonus: Medical Assistant or clinical background