People Operations Specialist

In Some Jobs You Take Orders. In This One, You Write History 

Ready to Shape the Future of Healthcare IT? 

Join the healthcare information technology team that’s turning drug and medical device data into knowledge used by thousands of hospitals; the majority of U.S. health plans, retail pharmacies, and pharmacy benefit managers; and millions of healthcare decision makers throughout the world. Partnering with our information system developer and healthcare institution customers, you’ll help evolve leading-edge thinking into reality and make a measurable difference in improving human health. 

We’re looking for people who are: Intelligent. Productive. Committed. Willing and able to go above and beyond. Passionate about making a difference. Innovative. Energized. And want to play an essential role in a successful company’s continued growth.

Are you ready for this exciting challenge? 

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FDB (First Databank, Inc.) is actively seeking a People Operations Specialist to join the People & Culture team. In this pivotal role, you'll be instrumental in shaping how we attract, onboard, and retain our most valuable asset – our people! You'll be a hands-on contributor, playing a key role in both our talent acquisition efforts and enhancing our overall employee experience through impactful People Operations initiatives.

At FDB, we believe that our strength lies in our diversity. We are committed to fostering an inclusive environment where everyone feels valued, respected, and empowered to bring their authentic selves to work. We encourage applications from individuals of all backgrounds, abilities, and experiences.

This position is a hybrid role based out of our Carmel, IN office.

Here’s how you’ll make an impact:

Talent Acquisition Responsibilities

• Candidate Experience Champion: Be the friendly face and expert guide for candidates, managing scheduling, coordinating interviews, and ensuring a seamless, positive experience from application to offer.
• ATS Architect: Master our Applicant Tracking System, ensuring data integrity, optimizing workflows, and generating reports to keep our hiring pipeline healthy.
• Sourcing Support: Assist recruiters in identifying and engaging top talent through various channels, building a diverse candidate pipeline.
• Offer Management: Prepare and extend offer letters, manage background checks, and coordinate all pre-employment activities.
• Process Perfectionist: Continuously seek out and implement improvements to our talent acquisition processes, making them more efficient, scalable, and candidate-centric.

People Operations & Engagement Responsibilities

• Engagement Innovator: Support the design and execution of our employee engagement surveys, analyze results, and help develop action plans that foster a thriving workplace culture.
• Policy & Process Navigator: Assist in the development, documentation, and communication of People policies and procedures, ensuring clarity and compliance.
• Onboarding & Offboarding Support: Facilitate smooth transitions for new hires and departing employees, ensuring all necessary documentation and systems are in place.
• Data & Reporting: Help maintain accurate People data, generate reports on key HR metrics (e.g., turnover, demographics, engagement scores), and contribute to data-driven decision-making.
• Employee Support: Provide excellent front-line support for employee inquiries related to People policies, benefits, and general HR questions.
• Program Administrator: Support the coordination and administration of various People programs, including learning & development initiatives, recognition programs, or wellness activities.

What You'll Bring:

• HR Acumen: 1-3 years of progressive experience in Human Resources, People Operations, or Talent Acquisition, ideally with exposure to both recruitment and broader HR functions.
• Organizational Powerhouse: Exceptional organizational skills, meticulous attention to detail, and the ability to manage multiple priorities in a dynamic, fast-paced environment.
• Communication Pro: Outstanding verbal and written communication skills, with a friendly, professional, and empathetic approach to interacting with all stakeholders.
• Tech-Savvy: Proficiency with Applicant Tracking Systems (ATS) and HR Information Systems (HRIS). Strong command of Microsoft Office Suite.
• Problem-Solver: A proactive mindset, with a knack for identifying issues and proposing effective, practical solutions.
• Customer Service Excellence: A genuine desire to provide an exceptional experience for candidates and employees alike.
• Collaborative Spirit: A true team player who enjoys working cross-functionally and building strong relationships.
• Adaptability: Ability to thrive in an evolving environment and embrace new challenges with enthusiasm.

What We Offer:

• A supportive, inclusive, and collaborative work environment where your contributions are genuinely valued.
• Competitive salary and comprehensive benefits package.
• Significant opportunities for professional growth and to expand your HR expertise across diverse functions.
• The chance to make a tangible impact on our company's growth and culture. 

Ready to be a vital part of our People team and help us build an exceptional employee experience?

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About FDB:

FDB is the leading provider of drug and medical device knowledge that helps healthcare professionals make precise decisions. With thousands of customers worldwide, FDB enables our information system developer partners to deliver valuable, useful, and differentiated solutions. We offer more than three decades of experience in transforming medical knowledge into actionable, targeted, and effective solutions that help improve patient safety, operational efficiency, and healthcare outcomes. For a complete look at our solutions and services, please visit www.fdbhealth.com or follow us on LinkedIn.

We value Integrity, Respect, Responsibility, Teamwork, and Creativity. Our offices in South San Francisco and Indianapolis have been awarded with Top Workplaces honors by The Bay Area News Group and the Indy Star, since 2016 (the Top Workplaces honors are based solely on the results of an employee feedback survey by a leading research firm that specializes in organizational health and workplace improvement). FDB offers competitive salaries and extensive benefits – including medical, dental, vision, long term disability, life insurance, and matching 401k.
 
We are an Equal opportunity employer – vets/disabled. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law.

First Databank, Inc. (FDB) endeavors to make www.fdbhealth.com accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please email accommodations@fdbhealth.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

FDB is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here.

In accordance with applicable law, Hearst is required to include a reasonable estimate of the compensation for this role if hired in Carmel, IN. The reasonable estimate, $49,000 – 60,000. Please note this information is specific to those hired in location. If this role is open to candidates outside of location, the salary range would be aligned to that specific location. A final decision on the successful candidate’s starting salary will be based on a number of permissible, non-discriminatory factors, including but not limited to skills and experience, training, certifications, and education.

This role is also eligible for a competitive benefits package that includes medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending savings account; paid holidays; paid time off; employee assistance program; and other company benefits.