Parts Warehouse Admin

The Parts Warehouse Admin plays a critical role in supporting daily warehouse operations by managing parts flow, returns, and warranty processes. This position operates directly within the warehouse environment, working closely with inventory, shipping/receiving, and operations teams to ensure accuracy, accountability, and efficiency in parts handling and documentation.

This is a hands-on, warehouse-based role requiring strong coordination between inventory and system tracking.

Key Responsibilities

• Manage and process parts returns, shortages, and claims in coordination with warehouse and vendor partners
• Track and follow up on warranty parts, ensuring proper documentation, shipment, and credit reconciliation
• Monitor surplus inventory and warranty schedules, ensuring timely processing and accurate credit collection
• Investigate and resolve inventory discrepancies, including damaged, missing, or incorrect parts
• Coordinate with receiving and shipping teams to verify returned and replacement parts
• Maintain accurate records of all transactions within warehouse systems (WMS/ERP)
• Ensure returned parts are properly labeled, stored, or staged for shipment
• Work directly on the warehouse floor to support inventory control and operational flow
• Communicate with vendors and internal teams to resolve claims and ensure timely reimbursement
• Support cycle counts and inventory audits related to returns and warranty items

Qualifications

• Previous experience in a warehouse, logistics, or inventory control environment preferred
• Intermediate computer experience
• Strong attention to detail and ability to manage multiple tracking processes
• Experience with returns, claims, or warranty processing is highly desirable
• Comfortable working in a warehouse setting (not office-based)
• Familiarity with inventory systems (WMS)
• Strong organizational and follow-up skills
• Ability to communicate effectively with internal teams and external vendors

Work Environment

• This role is based primarily in a warehouse environment, not a traditional office setting
• Requires frequent movement throughout the warehouse, including interaction with inventory, staging areas, and shipping/receiving zones
• May involve lifting, standing, and working around warehouse equipment