Operations Support Specialist I

Operations Support Specialist I

Location Options: Staunton, VA or Wytheville, VA

Salary Range: $39,100-$55,500 plus incentive opportunities

Bring your attention to detail, customer focus, and drive for excellence to a role that directly supports the success of agriculture and rural communities. As an Operations Support Specialist I, you’ll help keep our lending operations running smoothly—preparing, booking, and verifying loan transactions with accuracy and care.

You’ll collaborate closely with lending teams and service partners, providing reliable support and exceptional service while ensuring compliance at every step. 
If you thrive in a collaborative, mission-driven environment where your work truly matters, this is a great place to grow your career and make an impact.

Required Qualifications 
•    High school diploma or equivalent
•    1+ years of professional work experience.
•    Skill in processing complex, detailed forms and documents in an accurate and thorough manner.
•    Customer Service – provides exceptional service to both internal & external customers.
•    Ability to work independently with general supervision and proven self-starter.
•    Thorough knowledge of computer software applications.
•    Knowledge of credit and accounting policies and processing procedures 
•    (preferred).
•    Excellent oral and written communication skills.
•    Strong interpersonal skills.
•    Skilled in applying sound judgment and decision-making.
•    Approach work with high standards and a positive attitude, eliciting others' confidence.
•    Minimal travel to our offices or for training to other states.
•    May require overtime with limited notice to meet Customer demands.

(FCV is an EEO/AA employer, including veterans and individuals with disabilities.) 

If you need a reasonable accommodation for any part of the employment process, please contact me by email at CNorthrop@FCVirginias.com and let me know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis.