Operations Support Specialist

Under the general supervision of Operations Management or designee, the Operations Support Specialist supports the Operations Department in both planning and day-of activities and tasks.  

Status:  Non-Exempt – Union

Pay Rate: $31.81/hr.

Schedule: Schedule based on seniority bidding system:

Sunday - Wednesday 5:30 a.m.-3:30 p.m.

Sunday - Wednesday 2:00 p.m.-12:00 a.m.

Saturday - Wednesday 5:30 a.m.-3:30 p.m.

Saturday - Wednesday 2:00 p.m. - 12:00 a.m.

General Description:

Under the general supervision of Operations Management or designee, the Operations Support Specialist supports the Operations Department in both planning and day-of activities and tasks. 

Essential Job Functions:

Typical Tasks

• Performs gate and terminal counter management functions, both planning and day-of gate scheduling and analysis in accordance with policies and procedures including projections, irregular operations, and other situations.
• Issues and files Notices to Airmen (NOTAMs) to report airport conditions that impact operation of aircraft and ensures prompt communication to stakeholders when the Operations Supervisors are unable. 
• Performs aircraft escorts on the movement area for aircraft under tow or being taxied to various parking positions around the airport. 
• Creates, maintains, and analyzes GIS data, and perform related functions with data including but not limited to Part 77, assets, and navigational/visual aid interference evaluation.
• Analyzes and prepares information to support decision-making and data review.
• Monitors various systems and takes appropriate action, including stakeholder notification and preemptive planning or coordination. 
• Provides support in recordkeeping and training requirements, including Part 139 recordkeeping, audits, emergency management, movement area, and other areas.
• Provides support in emergency situations as required. 
• Escort vendors/contractors in terminal or air operations area.
• Attend a variety of meetings and ongoing training, including department, airport, and stakeholder.
• Performs inspections of terminal facilities, common use equipment, vendors, and contractors.
• Works on assigned projects and/or project teams. 
• Provides support to Operations Supervisors. 
• Perform other duties as assigned.

Qualifications:

Education: 

• Graduation from an accredited college or university with a Bachelor’s Degree in Aviation Management, Business Administration, Aeronautical Science, or closely related field. Or Associate’s Degree and two (2) years of experience in a communications center, or airport operations.
• License and Special Requirements:
• Possession of a valid California Driver’s license.
• Obtain and maintain security clearance as required by role and TSA regulations.

Supplemental Information:

Knowledge of:

• Principles and practices of airport operations, airport security, and aviation management
• Modern safety principles, practices, methods, and techniques
• Administrative and clerical procedures and systems, such as word processing, file management, and other office procedures and tools

Skill to:

• Safely operate Authority vehicles and safely work around aircraft, moving equipment, and facility environments
• Operate modern office equipment
• Operate public safety and aeronautical radio systems
• Utilize variety of computer systems, programs, and software related to department activities and operations
• Ability to:
• Work shifts, that include nights, weekends, and holidays. 
• Learn and understand 14 CFR 139, 49 CFR 1542, and all other federal, state, and local rules, regulations, standards, guidance, directives, and other documents related to airport operations and security.
• Work effectively in groups and as an individual
• Express oneself clearly, both in oral and written form
• Establish and maintain effective working relationships
• Follow written and oral instructions
• Communicate clearly over telephone and radio systems
• Safely perform duties in the vicinity of aircraft, moving equipment, and facility environments
• Analyze data from a variety of sources
• Prepare clear, concise, and comprehensive reports, records, correspondence, and other written materials

Interested Candidates may apply by clicking the link below and completing the online assessments:

Click Here to Apply