Operations Manager, CYF. Permanent Full Time - South West WA

Operations Manager – Child, Youth & Family Services

• Competitive salary including annual vehicle allowance and rostered day off
• 24/7 management support with a dedicated National After Hours Service
• Generous Employee Benefits- Access to salary packaging, Fitness Passport + More!

At Life Without Barriers, we’re all about creating safe, supportive environments where children and young people can thrive. Every day, we work closely with families, carers, and communities to help shape brighter futures.

From supporting children and families to empowering people with disability, mental health, or those seeking refuge — we’re here to break down barriers and build better lives.

Join us to discover a purpose you can wrap your heart around!

                     Role: Operations Manager (Child, Youth & Family)

                     Employment Type: Permanent Full Time

                     Location: Bunbury (with travel to Leederville state office required).  

In this role, you will manage Family Based Care and Residential Services across the South West of WA, leading a team within our Child, Youth & Family portfolio.

You will be responsible for overseeing day to day operations across multiple residential care models, including budgets, workforce management, performance outcomes, contractual compliance, reporting and stakeholder engagement as well as ensuring our family base care placements are meeting contractual obligations.

You will provide strong, proactive leadership, contributing to both your teams and the broader WA CYF leadership group, and drive high-performing services focused on quality care, client outcomes, and operational excellence.

Learn more about Life Without Barriers services for Children, Young People & Families here: https://www.lwb.org.au/services/child-youth-and-family/

Skills & Experience

• Recognised Degree qualification within human services or related discipline required.
• Leadership experience in services supporting children and young people, ideally within a residential care setting.
• Sound understanding supporting children and young people who have experienced trauma, have complex needs, disabilities and/or display trauma-based behaviours.
• Demonstrated experience working with people from diverse cultural backgrounds including Aboriginal and Torres Strait Islander people.
• Significant experience in the leadership and management of multiple services within contractual and financial requirements.
• Ability to manage competing priorities and to deliver high quality outcomes within agreed timeframes.
• Excellent people management skills as the role includes supervision of House Mangers and child and Family Partitioners.
• Excellent skills in managing stakeholder engagement with the Department and Aboriginal Controlled Organisations.
• Current & Unrestricted driver’s licence

Successful candidates will be required to clear probity checks including National Criminal History Record Check, WA Working with Children Check and WA DCP295 Check.

How to Apply:

Include your resume and covering letter in one document, click ‘Apply’ and follow the prompts. For general role enquiries contact us via josephine.pickering@lwb.org.au

Candidates with disabilities who require adjustments to the recruitment process or the application form in an alternate format can visit https://www.lwb.org.au/careers/ for information on our access and inclusion work and how to contact us directly.

Applications close at midnight 25th of May 2026

 We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply.