Operations Manager

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ABOUT US (AND OUR EXCITING FUTURE)

About The Opportunity

Position Summary
Manages the day‐to‐day activities of an organization's operations department. Assists in evaluating current and proposed systems and procedures. Recommends changes when necessary and assists in implementation of new processes.
Develops and maintains favorable relationships with the existing client in order to increase revenue. Ensures that organizational goods and services consistently meet client needs.

Essential Job Functions

The following duties are normal for this position.  The incumbent may perform some or all of these duties however; it is not an exclusive or all-inclusive list.  Other duties may be assigned.

 

• Establishes operational strategies to assure company objectives in the areas of safety, productivity, quality, customer service, sales, human capital, cost and profitability

• Accountable for assigned site’s key performance metrics including machine and labor efficiencies and provides guidance to departmental leaders to ensure scorecard objectives are met

• Proactively monitors site capacity and collaborates with other sites on scheduling optimization to meet internal and external customer on‐time‐delivery demands

• Conducts equipment feasibility studies and makes recommendations for investment; works with Finance to prepare capital expenditure plan and is accountable for payback expectations

• Collaborates with cross‐functional leaders to set continuous improvement initiatives to drive operational excellence Prepares and manages the annual financial plan and monitors performance through forecasting and/or other company reports

• Ensures the overall maintenance and security of facilities, grounds, utilities and equipment

• Provides guidance on staffing, training, employee relations and performance management to develop and enhance the Operations function, working closely with direct reports

• Interacts with key stakeholders to provide technical support, explore new business opportunities, and/or resolve order problems or complaints

• Maintains industry, professional and technical knowledge by networking, attending industry events, and reviewing professional publications

• Assume overall responsibility for the relationship and operational care of assigned customer to ensure complete customer satisfaction and act as a liaison between internal customer departments

• Strong packaging industry knowledge and sales experience to identify, contact, and influence customer’s key decision makers with regards to our resources and offerings

• Highly skilled at cultivating partnership-type relationships with client management

• Pro-active with respect to providing timely feedback regarding sales activities, contacts, meetings, and opportunities identified, resources required and action steps necessary

• Excellent leadership and coordination skills to introduce our expertise to ensure maximum account penetration

• Knowledge of sales processes and tools to increase sales revenue through maximizing corporate resources and shortening sales cycles 

• Provide timely updates to management (as determined by management) regarding operation activities:  meetings, opportunities identified, resources required and action steps to secure sales targets

• Ensures and supports to make sure Food safety, Quality, HACCP and GMP is always followed.

 

 

Knowledge, Skills & Abilities

• Knowledge of methods, accepted practices, considerations and regulatory requirements associated with safety and

• protection of workers, environment and site

• Knowledge of the processes, tools and operational considerations for effective and efficient movement of goods and materials throughout the manufacturing cycle

• Knowledge of day‐to‐day and strategic issues, operational requirements and management of a manufacturing facility

• Knowledge of the existing and planned approaches and methods for manufacturing products or product components

• Knowledge of and ability to use and influence organization's policies, standards and procedures guiding manufacturing processes

• Ability to lead people and get results through others

• Ability to think ahead and plan over a specific time span

• Ability to establish high performance teams and a strong team player

• Ability to demonstrate honesty, integrity, and strong ethics

• Ability to take proactive action to meet needs of customers

• Ability to cultivate relationships through strong interpersonal skills

• Ability to work effectively within the team and across organizational boundaries as required

• Ability to identify and develop potential opportunities for growth and value

• Ability to collaborate with team to develop and utilize best practice selling approaches

• Ability to meet customer expectations

 

Education & Experience

• Bachelor’s degree

• Minimum of 6 years of management experience working in operations in the packaging industry

• Extensive knowledge of corrugated and/or packaging industry, solid financial knowledge, production management and warehouse inventory control experience

Physical Requirements & Work Environment

• Primarily works in a production and or/ warehouse setting with time also spent in an office setting

• Frequent walking and standing required

• Occasional travel required

All employees should be aware of their responsibilities, and their accountability is clearly defined for key staff involved with product safety, legality, and quality systems. The above statements reflect the general details necessary to describe the principle functions of the occupation described and shall not be construed as a detailed description of all the work requirements that may be inherent in the occupation. Menasha Packaging is an Equal Opportunity Employer.  In compliance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA), the company will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective employees and incumbents to discuss potential accommodations with the employer.

Two companies, one vision.

Menasha Corporation consists of two companies that are leading the way to a sustainable future with packaging and supply chain solutions. Founded in 1849 and headquartered in Neenah, Wisconsin, we employ over 7,500 employees in 112 facilities in North America and Europe.

Our companies are leading corrugated and plastic packaging manufacturers and supply chain solution providers. Our Menasha Packaging Company is the largest independent provider of packaging and supply chain service solutions in North America, designing, printing, and fulfilling graphic packaging, display and merchandising solutions for over 1,800 brands, both in-store and online.

Our ORBIS business believes there is a better way to optimize today’s supply chains, with reusable packaging products and services. Reusable containers, pallets, dunnage, bulk systems and metal racks improve the flow product all along the supply chain to reduce costs, enhance profitability and add sustainability. 

Our products and services are used by global, name-brand companies in the food, beverage, health and beauty, over-the-counter pharmaceutical, industrial, automotive, and electronics industries. 

Come build an exciting, rewarding career with us, where you’ll have opportunities to grow. 

The possibilities are endless. The power is yours!

Menasha Corporation and its subsidiaries and affiliates are equal opportunity employers.  All qualified applicants will be provided with equal employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or genetic information.