Operations Manager

DEPARTMENT: MEDIUM VOLTAGE

REPORTS TO: VP OF BUSINESS UNITS

Compensation for this role: $60.00 to $65.00 per hour 

OVERVIEW:

The Industry Expert has pivotal leadership responsibility in the overall success of the program

Overall responsibilities include:

1. Collaboration with VP of Business Units along with other executives in defining and clarifying the future direction of the program

2. Collaborating with VP of Business Units on the assets and supporting systems necessary for program success

3. Strategy and execution of the overall program goals

4. Overall responsibility for the safety and quality control of the day-to-day operations, including overall customer experience

5. Overall responsible to the human capital of the program, in assuring the core values of the Encore Electric, Inc. are known and implemented for their support

6. Responsible for cross department collaboration in achieving overall Encore Electric, Inc. goals

7. Responsible for supporting Corporate Support Services efforts in supporting the MV program

This position will ensure all employees are always using safe work practices and must be able to assess each employee’s abilities as well as a detailed understanding of each project scope and schedule.

General Responsibilities

• Maintain open communication lines with all working relationships

• Follow up to ensure items for which the job is accountable are performed

• Earn and maintain customer’s trust

• Uphold the core values of the organization

• Work well with others to accomplish the mission of the organization and of the job

Specific Responsibilities

• Ensure safe work practices and promote a culture of safety

• Oversee all Medium Voltage Operations from estimating through completion of work

o Raceway Install and cable pull

o Vault installation

o Termination of MV cabling

o Installation and termination of MV switchgear, equipment, pad mount switches, sectionalizers, and transformers

o Safety on the projects and coordinate with safety professionals

• Understand and preform wire pull calculations

• Review MV gear submittals and coordinate proper rough-in

• Recognition of performance, corrective actions, counseling statements and follow up documentation

• Interview, hire and separate employees in department

• Oversee onboarding within the department

• Identify and forecast manpower needs

• Provide operational oversight of timesheets and expenses

• Provide general oversight of company vehicles, tools and assets

• Bring together the most effective teams to provide operational excellence

• Drive powerful internal and external customer service

• Understand project requirements to drive cost efficiencies and deploy assets (people and material) in the most productive and timely way possible

• Strong understanding of construction accounting system, projected costs, budget uploads and overall financials for the operation

• Promote and direct a strong collaboration between Preconstruction, Operations, Project Management and Support teams in all areas of the company

• Drive organizational development through understanding and utilizing our craftsmen strengths

• Seek to understand their development needs and ensure that development happens

• Perform job site walks at 30-60-90% complete, provide status, progress and financial reports as required

• Ensure compliance and adherence to the organization’s structure, core values, and mission/vision statements

• Build a highly efficient, collaborative, and dedicated operational team that effectively partners with other departments to achieve the company’s goals

Other duties as may be assigned

KNOWLEDGE, SKILLS AND ABILITIES:

Knowledge of:

• The construction process: scheduling manpower, materials, tools and equipment required • Constructability and the construction process

• Cost management, forecasting and Cost to Completes

• Estimating and estimate reviews

• Understanding of instrumentation and controls

• Ability to perform Quality Assurance inspections on work performed

• Understanding of applications of NERC standards

• Familiarity of MV Generators

• Understanding of Theory of Operation of Medium Voltage protective devices

• Understands Hazards associated with insulating oils and gases

• Understanding of Reclosure operations and controls

• Familiar with grounding practices including discharging, hanging, grounded switching

• Familiar with ground disturbance procedures / permits

• Ability to analyze Hi Potential Test on medium voltage cable

• Familiar with very low frequency cable testing

• Confined Space Trained / Qualified

• Substations

• MV Switchgear, sectionalizers, pad mount switches and transformers

• Underground conduit system installation

• Vault installation

• Wire pulling

• MV Terminations

• Control Cabling installation for relays and termination

• MV Commissioning including Hi pot testing, tensioning reports, phase rotation and contact voltage testing

• Grounding grids and mats installed at specific depths

• Understanding of relay and control schematics

Skill in:

• Acting as a self-starter

• Working with little supervision

• Understanding scope gaps in construction documents

• Listening and speaking intelligently

• Adapting to new and changing requirements, environments, and/or information

• Managing people and processes

• Managing complex projects, breaking them down to their component levels

• Using communication software

• Effective written and oral communication sufficient to be able to elicit and communicate information and achieve understanding

• Establishing and maintaining effective working relationships with customers, vendors, consultants, management, and employees

• Microsoft office products

• Prioritizing and reprioritizing to meet job needs

• Identifying and managing risk

• Complex problem solving

Ability to:

• Adapt to new and changing requirements, environments, and/or information

• Manage people and processes

• Manage complex projects, breaking them down to their component levels

• Identify and manage risk

• Conceptually estimate and provide input on demand

• Conceptualize and visualize the project for constructability means and methods

• Think on your feet

• Understand when to speak and when not to speak

• Be personally detached from ideas (no ego)

• See things from multiple perspectives

• Terminate multiple types of MV Cables; 200A load break elbows, 600A T-Body, paddle connections, splices, concentric neutral and tape shield

PHYSICAL REQUIREMENTS:

• Driving

• Sitting

• Climbing

• Lifting (up to 50 lbs)

• Standing

• Stooping

• Vision acuity (near and far)

• Walking

• Digging

REQUIREMENTS:

This position requires a minimum of high school diploma and ten years of experience in a Construction related field, three years of which should be in a management role. MV estimating, MV commissioning and project management experience along with three years documented experience in MV terminations and a certification in NCSCB is preferred.

Encore Electric, Inc. is an EOE, including disability/vets.

 

 

 

 

DEPARTMENT: MOUNTAIN DIVISION

REPORTS TO: DIRECTOR OF COLORADO MOUNTAINS

OVERVIEW:

This position is responsible for leading and managing all functions associated to field operations within the business unit.

General Responsibilities

• Maintain open communication lines with all working relationships

• Follow up to ensure items for which the job is accountable are performed

• Earn and maintain customer’s trust

• Uphold the core values of the organization

• Work well with others to accomplish the mission of the organization and of the job

Specific Responsibilities

• Ensure safe work practices and promote a culture of safety

• Ensure Energized Work training is performed within Encore guidelines in coordination with the safety department

• Ensure compliance and adherence to the organization’s structure, core values, and mission/vision statements

• Interview, hire and separate employees in department

• Oversee onboarding within the department

• Bring together the most effective teams to provide operational excellence

• Drive organizational development through understanding and utilizing our craftsmen strengths

• Seek to understand their development needs and ensure that development happens

• Recognition of performance, corrective actions, counseling statements and follow up documentation

• Identify and forecast manpower needs

• Provide operational oversight of timesheets and expenses

• Provide general oversight of company vehicles, tools and assets

• Drive powerful internal and external customer service

• Understand project requirements to drive cost efficiencies and deploy assets (people and material) in the most productive and timely way possible

• Closely monitor direct and indirect costs, making thoughtful adjustments as necessary to achieve the targeted gross profit of the business plan

• Build a highly efficient, collaborative, and dedicated operational team that effectively partners with other departments to achieve the company’s goals

• Perform job site walks at 30-60-90% complete, provide status, progress and financial reports as required

• Develop and document new processes as required to support the business

• Work with IT on ongoing software projects relating to Business unit needs

• Participate in business and trade organizations in order to keep current on trends and practices

• Develop relationships with vendors and clients

• Support the Project Managers and Account Managers in reviewing estimates serving as the last look when necessary

Other duties as may be assigned

KNOWLEDGE, SKILLS AND ABILITIES:

Knowledge of:

• The construction process from scheduling to manpower to the labor, materials and equipment required for installation

• Service and Special Projects

• Constructability and the construction process

• Electrical construction to manage costs

• Electrical estimates to review costs

• Financial math

• Risk Management strategies

• Networking

• Marketing

Skill in:

• Acting as a self-starter

• Working with little supervision

• Visualizing the constructability of an estimate

• Identifying scope gaps in construction documents

• Technical writing (Requests for Proposals)

• Customer management

• Listening

• Speaking intelligently

• Estimating resources needed to complete required tasks 

 

Benefits of this role:

 

• Encore Electric provides excellent benefits for our employees, including: medical, dental, and vision plans, disability, and life insurance, employee-matched 401(k), paid time off (PTO), an employee assistance program that includes counseling, legal, and financial advice.
• Encore also provides a generous employee referral program, and access to technical, safety, personal finance, and leadership training through Encore University, Encore’s in house training program.
• This position is eligible for cell phone allowances and the short-term incentive program.

Applications will close for this position on:   May 1, 2026  

For questions regarding this role, please contact: recruiting@encoreelectric.com 

To request an accommodation during the application process, please contact HR@EncoreElectric.com. 

Encore Electric, Inc. is an EOE, including disability/vets.