Operations & GIS Support Specialist

PublicWorks1, a division of iWorQ Systems, is seeking a dependable and proactive Operations & GIS Support Specialist to support internal operations and mapping-related workflows. This role works on-site with a small, collaborative team and requires someone who takes ownership, follows through, and communicates clearly with both internal staff and external contacts. Our ideal candidate has experience in travel coordination, GIS mapping and is proficient in Microsoft Suite. This position is 100% on site.

Schedule:
Monday–Friday, 7:00 AM – 4:00 PM (on site)

Responsibilities

• Coordinate and manage travel accommodations for staff
• Prepare internal reports and documentation
• Perform data entry, data processing, and data management tasks
• Create, update, and maintain maps using GIS software
• Request, receive, and manage GIS data (including shapefiles) from clients or external contacts
• Communicate with clients as needed to obtain mapping data and clarify technical requirements
• Review received map data for completeness and usability
• Track mapping and data requests to ensure timely follow-up and completion
• Support daily administrative and operational needs of a small internal team
• Utilize Microsoft Office Suite (Word, Excel, Outlook) for reporting, tracking, and communication
  
  

Qualifications

• : Hands-on experience with GIS and basic mapping functions
  
• Comfortable working with shapefiles and spatial data provided by external sources
• Proficiency in Microsoft Office Suite
• Strong organizational and data management skills
• Ability to communicate clearly and professionally with clients and internal teams
• Proactive, self-directed work style with strong follow-through
• Must be able to work independently
• High attention to detail and accuracy
  

Work Environment

• On-site office setting
• Small team environment
• Internal operations role with limited, task-focused client interaction 
• Not a sales or customer support position

Benefits:

• Health | Dental | Vision
• Life Insurance
• Short Term Disability 
• Paid maternity and paternity leave (after 12 months)
• Roth IRA contribution matching program 
• Free Snacks & Drinks 

About Us

In 2001, iWorQ was the first company to offer a SaaS solution to city and county governments. Now, iWorQ is the leading provider of business-critical workflow software that runs the day-to-day operations of nearly 2,000 city and county governments across all 50 states. Our team continues to innovate for the tens of thousands of government employees using iWorQ today, with over 20 highly configurable software applications you can access on any web-based device. iWorQ helps cities and counties manage everything from permitting, planning & zoning, code enforcement, licensing, work orders, inspections, fleet and fuel tracking, pavement management, backflow prevention, stormwater management, facility management, and more.

Learn more at iWorQ.com