Operations Director, Fresh Cut Produce

About Hana Group
Hana Group is a global leader in ready-to-eat Pan-Asian cuisine, bringing fresh, chef-crafted sushi and Asian-inspired dishes to customers through our in-store kiosks and food service operations. With a presence in major grocery retailers across the U.S., we’re committed to delivering high-quality food that’s convenient, delicious, and prepared with care. Our culinary teams operate with a passion for food and a dedication to service that drives every customer interaction.

Our Culture
At Hana Group, we believe our people are the heart of our success. We’re proud to foster a diverse and inclusive work environment where team members feel empowered, supported, and inspired to grow. Whether you're rolling sushi, managing a kiosk, or supporting operations behind the scenes, your work makes a real impact on the customer experience and the company’s success. We invest in our employees through hands-on training, leadership development, and clear pathways for career advancement.

Why Join Us
Joining Hana Group means being part of a fast-paced, entrepreneurial company that’s transforming the way people eat. We operate with a focus on food safety, operational excellence, and customer satisfaction, while never losing sight of the people who make it all happen. If you're passionate about food, thrive in dynamic environments, and want to be part of a company that’s growing across the U.S., Hana Group could be the perfect fit for you.

The Operations Director, Fresh Cut Produce is responsible for leading the launch, and ongoing management of our fresh cut produce initiative across all franchise locations. This role will set operational standards, ensure food safety compliance, partner with supply chain and support franchisees in implementing a profitable, consistent, and high-quality fresh cut produce program.

Key Competencies

Influence and Negotiation, Multi-unit Management, Financial Acumen, Consumer/Customer Focus, Planning and Priority Setting, Data Driven, Communication

Duties & Responsibilities

• Lead and optimize daily operations, set performance objectives, and evaluate operational performance to maximize efficiency and cost-effectiveness.
• Develop and implement long-term operational strategies in collaboration with senior leadership.
• Manage regional budgets, control costs, and prepare operational and financial reports.
• Act as a primary resource for franchisees, ensuring they adhere to company standards, provide excellent customer service, and achieve compliance with health, safety, and brand procedures.
• Lead, motivate, and develop a high-performance team, fostering a positive and professional work environment.
• Ensure all company standards, procedures, and regulatory and quality standards are met, including specific requirements like safety logs.

This job posting describes the general duties and responsibilities for the position. Other duties may be assigned as needed.

• Bachelor’s degree in business, supply chain, economics, finance, logistics, or in a related field
• At least 10 years’ sourcing experience in a food or retail, fast paced industry
• Strong technical skills including analytical and strategic thinking
• Superb leadership and communication skills
• Advanced negotiation skills (GAP preferred)
• Excellent organizational and time management skills
• Willingness to travel to develop, promote, and maintain strategic sourcing relationships (25%)
• Strong grasp of Hana Group standards, mission and core values

All corporate positions are required to work onsite at the office on Tuesday, Wednesday and Thursday each week.

Salary: $100,000 - $110,000 Annually

Hana Group North America is an Equal Opportunity Employer