Operations Coordinator - Night Shift

At Day & Ross, you’ll go far.

Since 1950, Day & Ross has grown into a leading transportation company, serving top brands across North America. With over 8,000 employees, drivers, and owner-operators in the US and Canada, we are a significant player in dedicated, cross-border, and LTL/TL solutions.

We’re proud of our team and the work that we do. Day & Ross is recognized as a Top Dedicated and For-Hire Carrier by Transport Topics, a Top Company for Women to Work for in Transportation, and one of Canada’s Best Managed Companies. Delivering what drives you isn’t just a slogan – it’s our mission. We are committed, adaptable, human, and brave, and we will empower you to be the same.

We’re growing and investing in the future. Service, technology, and innovation are at the heart of what we do, and as we grow, we’re looking for talented people to join our team.

About the Role

Night Shift - Operations Coordinator
Full-time: Sunday - Wednesday, 8 PM - 6 AM

Thornton, CO

$21 - $25/hr, possibly higher for excellent experience

Overview Description

The Operations Coordinator is responsible for dispatching units to pick up and deliver freight, monitoring drivers’ performance, and ensuring customer timelines are adhered to. 

How You’ll Help

• Ensure accurate reporting.
• Ability to co-ordinate road repairs and service of fleet
• Organized filing and numerous clerical duties depending on shift
• Must be resourceful using the internet and company intranet to maintain company standards
• Must be a team player willing to participate in and support all aspects of the operation
• Punctual and presentable as you will be the front line in dealing with customers
• Must have a good command of the English language, both written and verbal.
• Capable of using 10-4 phones along with office phones to communicate with drivers
• Ensure on-time delivery to customers
• Scheduling driver’s pick-ups and deliveries
• Uploading and setting up of scanners

• Maintain communication with PDC Supervisor for status reports on correct loading by unit and timely departures.

• Ensure driver concerns reported to dispatch are responded to and closed off within reasonable or expected timelines. 

• Arrange daily deliveries, assign pick-up requests, and enter orders in the computer.
• Do a dock and yard check, ensure freight is not missed, and trucks are on schedule.
• Perform Yard consolidations, including checking what is in the trailers.

Skills & Experience: 

• Transportation background in dispatch, dock supervision, or similar 

• Computer literate in Excel and Word
• MS products, TMS Systems, web-based programs are beneficial
• Demonstrated customer relationship skills
• Strong conflict resolution skills

• High School graduate or equivalent 

   

To apply, visit the Careers page on our website at dayross.com.

Day & Ross is committed to applying the preceding by applicable human rights legislation. The Company will review all requests for reasonable accommodation based on a protected ground on a case-by-case basis, and such accommodations will be granted where they do not cause Day & Ross undue hardship or pose a direct threat to the health and safety of others.

Please note that the successful candidate will be asked to provide references and criminal background checks before employment. Only those candidates selected for an interview will be contacted.

As a federally regulated employer, Day & Ross fully supports the principles of employment equity and encourages all qualified members of the designated groups to apply.