Operations Coordinator

Operations Coordinator – Kitchener, ON.
Employment Type: Full-Time | Experience Level: Entry-Level
Compensation: $50,000 Base 
Schedule: In-office, Monday to Friday, 8:00 AM – 5:00 PM

As an Operations Coordinator, you will play a key role in keeping freight moving smoothly across North America. You will collaborate closely with operations and sales teams to coordinate shipments, resolve challenges, and ensure everything runs on schedule.

This is a fast-paced role requiring strong problem-solving skills, adaptability, and the ability to manage multiple priorities. Previous 3PL logistics experience is an asset, allowing you to contribute effectively from day one; however, we are also willing to train the right candidate who is eager to build a career in the logistics industry.

About Rome

Founded in 2000, Rome is a leading third-party logistics (3PL) provider committed to delivering tailored solutions that enhance supply chain efficiency. Our mission is to help companies and carriers streamline operations, optimize service, and accelerate their speed to market.

With a strong national presence and an entrepreneurial culture, Rome is in an exciting stage of growth. Here, your initiative and performance define your success, your future is in your hands.

Responsibilities

• Freight Quoting: Obtain quotes from carriers, evaluate pricing, communicate costs, and assist in negotiating competitive rates.
• Order Entry: Accurately enter orders into the system and coordinate with sales and customer service to ensure order details are correct.
• Tracking Shipments: Monitor shipments using tracking systems and provide timely updates on status and ETA.
• Problem-Solving: Identify and resolve issues with shipments or administrative processes, collaborating with the team to improve efficiency.

Key Attributes

• Education & Experience: Post-secondary education in a relevant field or at least 1 year of logistics/transportation experience is preferred.
• Technical Skills: Proficient in Microsoft Office (Excel, Outlook, Word) and CRM systems.
• Attention to Detail: Strong organizational skills with a focus on accuracy.
• Client Relationship Management: Ability to build and maintain strong client relationships.
• Motivation & Attitude: Highly driven, proactive, and eager to grow a career in logistics.

What We Offer

• Supportive, Close-Knit Team: Work in a collaborative environment where your success is our priority.

• Comprehensive Benefits: Access a robust benefits plan and GRRSP contribution match for your financial well-being.
• Paid Time Off: Enjoy paid vacation and personal time to recharge.
• Work-Life Balance: Benefit from a healthy balance between your professional and personal life.

• Fun Team Events: Enjoy quarterly social events like BBQs, Jays games, holiday socials, and more.
• Professional Development: Ongoing opportunities for skill enhancement and career progression.
• Top Workplace Recognition: Proud to be one of Canada’s Top 50 Best Workplaces™ in 2025!
• Inclusive Company Culture: Be part of a workplace that values camaraderie, connection, and diversity.

Rome Logistics Group is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodations during the recruitment and selection process, please let us know. Rome Logistics Group is an equal opportunity employer.